SunServe - Program Participant Satisfaction Survey

 
Please answer the following questions with rating scale of number 5 being the highest/ best satisfaction level and number 1 as the lowest/ worst satisfaction level. We apprecciate your taking the time to participate, so we can continue to serve you with the best quality of care possible.
1. What was the name of the Therapist or Case Manager you saw at SunServe?
2. Were you treated with respect and courtesy by the SunServe staff?
3. Has your participation in SunServe programs improved your access to health and/ or support services?
4. Was program information presented to you in a manner that was easily understood?
5. Did SunServe staff explain your rights as a program participant?
6. Did SunServe staff explain your responsibilities as a program participant?
7. Did you participate in planning your treatment or service goals?
8. Were services delivered in a safe environment?
9. Were services delivered in a comfortable environment?
10. Since receiving SunServe services have you improved or maintained your adherence to your healthcare?
11. Since receiving SunServe services have you improved or maintained your adherence to your medications?
12. How was the over all quality of care that has been provided to you by SunServe?
13. Please check ALL of the programs you have participated in THIS YEAR:
14. Gender
15. Age:
16. Race:
17. Ethnicity:
18. Primary Language:
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Thank you for your participation in our survey!
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