Customer Satisfaction Survey

1. How would you rate customer service at Viking Janitor Supplies?

	Excellent	Great	Good	Average	Needs Improvement	Terrible
Viking Customer Service	*How would you rate customer service at Viking Janitor Supplies? Viking Customer Service Excellent	Viking Customer Service Great	Viking Customer Service Good	Viking Customer Service Average	Viking Customer Service Needs Improvement	Viking Customer Service Terrible

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2. How would you best describe the Products that Viking supplies?

	Pricing	Efficiency	Effectiveness	Product Mix
Too High	*How would you best describe the Products that Viking supplies? Too High Pricing	Too High Efficiency	Too High Effectiveness	Too High Product Mix
High	High Pricing	High Efficiency	High Effectiveness	High Product Mix
Avg/Fair	Avg/Fair Pricing	Avg/Fair Efficiency	Avg/Fair Effectiveness	Avg/Fair Product Mix
Low	Low Pricing	Low Efficiency	Low Effectiveness	Low Product Mix
Too Low	Too Low Pricing	Too Low Efficiency	Too Low Effectiveness	Too Low Product Mix

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3. Do you have any suggestions of a specific brand or product you would like us to carry?

Do you have any suggestions of a specific brand or product you would like us to carry?

4. How would you rate Viking on timeliness of delivery?

	Very Fast	Fast	Avg	Slow	Very Slow	Extremeley Slow
Delivery	*How would you rate Viking on timeliness of delivery? Delivery Very Fast	Delivery Fast	Delivery Avg	Delivery Slow	Delivery Very Slow	Delivery Extremeley Slow

5. Are you satisfied with the timeliness of your deliveries?

Are you satisfied with the timeliness of your deliveries? Yes

If Answered "No", please explain.

6. How likely is it that you would recommend Viking Janitor Supplies to a friend or colleague?

	Extremely Likely	Very Likely	Likely	Maybe Likely	Probably Not Likely	Not at all Likely
Likely to recommend Viking	*How likely is it that you would recommend Viking Janitor Supplies to a friend or colleague? Likely to recommend Viking Extremely Likely	Likely to recommend Viking Very Likely	Likely to recommend Viking Likely	Likely to recommend Viking Maybe Likely	Likely to recommend Viking Probably Not Likely	Likely to recommend Viking Not at all Likely

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Customer Satisfaction Survey
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