Customer Survey
 

1. Default Section

 
Recently an emergency call requiring fire or medical help was received at the Johnson County Emergency Communications Center that originated from your address. We would appreciate it if you could take a moment of your time to answer the survey. Your answers will help us better serve the citizens of our county.

Thank you,

Walt Way,
Director, Johnson County Emergency Communications

1. Was your call transferred to the Emergency Communications Center in a timely manner?

2. What was the nature of your call?

3. Circle answer that best applies:

The 911 dispatcher was courteous

4. Circle answer that best applies:

The 911 dispatcher was knowledgeable and competent

5. Circle answer that best applies:

The 911 dispatcher understood the problem

6. Circle answer that best applies:

The 911 dispatcher gave instructions that were
understandable and relevant

7. Comments/Overall Satisfaction:

Contact Info:

Ellen Wernicke
Deputy Director of Operations
Johnson County Emergency Communications Center
ewernicke@jocogov.org
Bus. 913-826-1004 Fax 913-826-1019
400088