Client Questionnaire Survey

1. South Bosque Vet Clinic - Client Questionnaire

Your opinions matter to us and we welcome any suggestions that would help us improve our customer service and patient care. The purpose of this survey is to help us make sure we are fully meeting the needs of you and your pets. Please take a moment to answer these 10 questions as specifically as possible.

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1. Is there a veterinary service we don't currently offer that you would like us to make available? Please use the text box beside either choice to explain your answer.

Is there a veterinary service we don't currently offer that you would like us to make available? Please use the text box beside either choice to explain your answer. Yes
No

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2. Is it important to you that we are open on Saturday mornings or would it work better with your schedule if we stayed open later one night each week?

Is it important to you that we are open on Saturday mornings or would it work better with your schedule if we stayed open later one night each week? Open Saturday Morning

Open Later One Weeknight

No Preference

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3. Do you feel there are ways we can improve our patient care? Please use the text box to the right of either choice to explain your answer.

Do you feel there are ways we can improve our patient care? Please use the text box to the right of either choice to explain your answer. Yes
No

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4. Do you feel our customer service meets your expectations?

Do you feel our customer service meets your expectations? Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

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5. In your experience with us, has our client education increased your understanding of the needs of your pets?

In your experience with us, has our client education increased your understanding of the needs of your pets? Strongly Agree

Agree

No Opinion

Disagree

Strongly Disagree

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6. Do you feel the doctor/staff spends quality time with you and your pet during your appointments?

Do you feel the doctor/staff spends quality time with you and your pet during your appointments? Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

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7. How important is our boarding service to you?

How important is our boarding service to you? Extremely Important

Somewhat Important

Neutral

Not Important At All

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8. Would you consider taking one of our Puppy/Kitten classes if you were to get a new pet?

Would you consider taking one of our Puppy/Kitten classes if you were to get a new pet? Yes

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9. Are there retail or food products that you wish we would carry in our clinic? Please use the text box to the right of either choice to explain your answer.

Are there retail or food products that you wish we would carry in our clinic? Please use the text box to the right of either choice to explain your answer. Yes
No

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10. If you have stopped bringing your pet to SBVC, was there a problem with our customer service or patient care that made it uncomfortable to continue to do business with us? If yes, please be specific in your answer.

If you have stopped bringing your pet to SBVC, was there a problem with our customer service or patient care that made it uncomfortable to continue to do business with us? If yes, please be specific in your answer.

Client QuestionnaireExit this survey

1. South Bosque Vet Clinic - Client Questionnaire

*1. Is there a veterinary service we don't currently offer that you would like us to make available? Please use the text box beside either choice to explain your answer.

*2. Is it important to you that we are open on Saturday mornings or would it work better with your schedule if we stayed open later one night each week?

*3. Do you feel there are ways we can improve our patient care? Please use the text box to the right of either choice to explain your answer.

*4. Do you feel our customer service meets your expectations?

*5. In your experience with us, has our client education increased your understanding of the needs of your pets?

*6. Do you feel the doctor/staff spends quality time with you and your pet during your appointments?

*7. How important is our boarding service to you?

*8. Would you consider taking one of our Puppy/Kitten classes if you were to get a new pet?

*9. Are there retail or food products that you wish we would carry in our clinic? Please use the text box to the right of either choice to explain your answer.

*10. If you have stopped bringing your pet to SBVC, was there a problem with our customer service or patient care that made it uncomfortable to continue to do business with us? If yes, please be specific in your answer.

Client Questionnaire
Exit this survey

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1. Is there a veterinary service we don't currently offer that you would like us to make available? Please use the text box beside either choice to explain your answer.

*
2. Is it important to you that we are open on Saturday mornings or would it work better with your schedule if we stayed open later one night each week?

*
3. Do you feel there are ways we can improve our patient care? Please use the text box to the right of either choice to explain your answer.

*
4. Do you feel our customer service meets your expectations?

*
5. In your experience with us, has our client education increased your understanding of the needs of your pets?

*
6. Do you feel the doctor/staff spends quality time with you and your pet during your appointments?

*
7. How important is our boarding service to you?

*
8. Would you consider taking one of our Puppy/Kitten classes if you were to get a new pet?

*
9. Are there retail or food products that you wish we would carry in our clinic? Please use the text box to the right of either choice to explain your answer.

*
10. If you have stopped bringing your pet to SBVC, was there a problem with our customer service or patient care that made it uncomfortable to continue to do business with us? If yes, please be specific in your answer.