M/WBE Program Customer Survey

1. Are you a minority or woman owned business?

Are you a minority or woman owned business? Minority

Woman-owned

2. Is your firm local (inside incorporated Savannah city limits) or non-local (outside city limits)

Is your firm local (inside incorporated Savannah city limits) or non-local (outside city limits) Local

Non-local

3. Is your firm certified by the City of Savannah as a minority or woman-owned business?

Is your firm certified by the City of Savannah as a minority or woman-owned business? Yes

4. Is your firm certified by any organization or municipality as a minority or woman-owned business?

Is your firm certified by any organization or municipality as a minority or woman-owned business? Yes

5. Do you have plans to become certified by the City of Savannah as a minority or woman-owned business?

Do you have plans to become certified by the City of Savannah as a minority or woman-owned business? Yes

6. What is the size of your business in annual sales?

What is the size of your business in annual sales? $100-$9,999

$10,000-$99,999

$100,000-$499,999

$500,000-$999,999

$1 million+

7. How many employees do you have (including yourself)?

How many employees do you have (including yourself)? 0-5

6-10

11-20

21-29

30+

8. On average, how many workshops or events do you attend with the City of Savannah?

On average, how many workshops or events do you attend with the City of Savannah? 0-5

6-10

11-20

21+

9. What workshops have you attended?

What workshops have you attended? Accessing plans online

Banking Relationships

Bonding Bootcamp

Bookkeeping

Certification Clinic

Certification Fair

Contractor’s College

Doing Business with the City of Savannah

Effective Networking and Communicating

Estimating & Bidding

Information meetings

Intro to Business 101

Intro to Certification

Marketing

Mixers

OSHA Training

Pre-bid meetings

Reading blueprints

SBA loans

SBAC

Securing Financing

10. Overall, please rate the M/WBE Program Sessions in the following ways:

	Poor	Fair	Good	Excellent
Quality of the sessions offered	Overall, please rate the M/WBE Program Sessions in the following ways: Quality of the sessions offered Poor	Fair	Good	Excellent
Sessions met your expectations	Sessions met your expectations Poor	Fair	Good	Excellent

11. How beneficial were the sessions in each of the following areas:

	Not at all	Somewhat	Adequate	Very	Extremely	N/A
Learning new ideas, skills or strategies	How beneficial were the sessions in each of the following areas: Learning new ideas, skills or strategies Not at all	Somewhat	Adequate	Very	Extremely	N/A
Implementing concepts learned	Implementing concepts learned Not at all	Somewhat	Adequate	Very	Extremely	N/A
Helpfulness and knowledge of the facilitators	Helpfulness and knowledge of the facilitators Not at all	Somewhat	Adequate	Very	Extremely	N/A
Length of time	Length of time Not at all	Somewhat	Adequate	Very	Extremely	N/A
Location	Location Not at all	Somewhat	Adequate	Very	Extremely	N/A

12. What aspect(s) of these sessions were most beneficial to you?

What aspect(s) of these sessions were most beneficial to you?

13. What aspect(s) of these sessions were not beneficial to you?

What aspect(s) of these sessions were not beneficial to you?

14. During 2010, how likely are you to attend events sponsored by the M/WBE Program?

During 2010, how likely are you to attend events sponsored by the M/WBE Program? Extremely likely

Probably likely

Somewhat likely

Probably not likely

Definitely not likely

15. How likely are you to recommend the M/WBE Program and events to other businesses?

How likely are you to recommend the M/WBE Program and events to other businesses? Extremely likely

Probably likely

Somewhat likely

Probably not likely

Definitely not likely

16. Do you plan on increasing or decreasing your training during 2010?

Do you plan on increasing or decreasing your training during 2010? Increasing

Decreasing

17. What is your primary method for hearing about M/WBE events and workshops?

What is your primary method for hearing about M/WBE events and workshops? Newspaper

Radio

Other (please specify)

18. Are there any workshops and/or events that you would like to see the M/WBE Program offer in 2010?

Are there any workshops and/or events that you would like to see the M/WBE Program offer in 2010?

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