M/WBE Program Customer Survey

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1. Are you a minority or woman owned business?

Are you a minority or woman owned business?   Minority Woman-owned

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2. Is your firm local (inside incorporated Savannah city limits) or non-local (outside city limits)

Is your firm local (inside incorporated Savannah city limits) or non-local (outside city limits)   Local Non-local

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3. Is your firm certified by the City of Savannah as a minority or woman-owned business?

Is your firm certified by the City of Savannah as a minority or woman-owned business?   Yes No

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4. Is your firm certified by any organization or municipality as a minority or woman-owned business?

Is your firm certified by any organization or municipality as a minority or woman-owned business?   Yes No

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5. Do you have plans to become certified by the City of Savannah as a minority or woman-owned business?

Do you have plans to become certified by the City of Savannah as a minority or woman-owned business?   Yes No

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6. What is the size of your business in annual sales?

What is the size of your business in annual sales?   $100-$9,999 $10,000-$99,999 $100,000-$499,999 $500,000-$999,999 $1 million+

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7. How many employees do you have (including yourself)?

How many employees do you have (including yourself)?   0-5 6-10 11-20 21-29 30+

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8. On average, how many workshops or events do you attend with the City of Savannah?

On average, how many workshops or events do you attend with the City of Savannah?   0-5 6-10 11-20 21+

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9. What workshops have you attended?

What workshops have you attended?   Accessing plans online Banking Relationships Bonding Bootcamp Bookkeeping Certification Clinic Certification Fair Contractor’s College Doing Business with the City of Savannah	Effective Networking and Communicating Estimating & Bidding Information meetings Intro to Business 101 Intro to Certification Marketing Mixers OSHA Training	Pre-bid meetings Reading blueprints SBA loans SBAC Securing Financing N/A
Other (please specify)

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10. Overall, please rate the M/WBE Program Sessions in the following ways:

	Poor	Fair	Good	Excellent
Quality of the sessions offered	*Overall, please rate the M/WBE Program Sessions in the following ways: Quality of the sessions offered Poor	Quality of the sessions offered Fair	Quality of the sessions offered Good	Quality of the sessions offered Excellent
Sessions met your expectations	Sessions met your expectations Poor	Sessions met your expectations Fair	Sessions met your expectations Good	Sessions met your expectations Excellent

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11. How beneficial were the sessions in each of the following areas:

	Not at all	Somewhat	Adequate	Very	Extremely	N/A
Learning new ideas, skills or strategies	*How beneficial were the sessions in each of the following areas: Learning new ideas, skills or strategies Not at all	Learning new ideas, skills or strategies Somewhat	Learning new ideas, skills or strategies Adequate	Learning new ideas, skills or strategies Very	Learning new ideas, skills or strategies Extremely	Learning new ideas, skills or strategies N/A
Implementing concepts learned	Implementing concepts learned Not at all	Implementing concepts learned Somewhat	Implementing concepts learned Adequate	Implementing concepts learned Very	Implementing concepts learned Extremely	Implementing concepts learned N/A
Helpfulness and knowledge of the facilitators	Helpfulness and knowledge of the facilitators Not at all	Helpfulness and knowledge of the facilitators Somewhat	Helpfulness and knowledge of the facilitators Adequate	Helpfulness and knowledge of the facilitators Very	Helpfulness and knowledge of the facilitators Extremely	Helpfulness and knowledge of the facilitators N/A
Length of time	Length of time Not at all	Length of time Somewhat	Length of time Adequate	Length of time Very	Length of time Extremely	Length of time N/A
Location	Location Not at all	Location Somewhat	Location Adequate	Location Very	Location Extremely	Location N/A

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12. What aspect(s) of these sessions were most beneficial to you?

What aspect(s) of these sessions were most beneficial to you?

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13. What aspect(s) of these sessions were not beneficial to you?

What aspect(s) of these sessions were not beneficial to you?

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14. How likely are you to attend events sponsored by the M/WBE Program?

How likely are you to attend events sponsored by the M/WBE Program?   Extremely likely Probably likely Somewhat likely Probably not likely Definitely not likely

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15. How likely are you to recommend the M/WBE Program and events to other businesses?

How likely are you to recommend the M/WBE Program and events to other businesses?   Extremely likely Probably likely Somewhat likely Probably not likely Definitely not likely

16. What is your primary method for hearing about M/WBE events and workshops?

What is your primary method for hearing about M/WBE events and workshops?   Newspaper Radio Email

Other (please specify)

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17. Are there any workshops and/or events that you would like to see the M/WBE Program offer?

Are there any workshops and/or events that you would like to see the M/WBE Program offer?