Customer Satisfaction Survey
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1. Default Section
1
. How were you referred to www.scfastening.com?
Google
Yahoo!
MSN Search
AOL Search
Thomas Register
Salesperson
Friend
Website Referral
Other - Indicate Below
How were you referred to www.scfastening.com?
2
. Do you prefer to shop online or with a salesperson?
Online
Salesperson
Either/Or
Do you prefer to shop online or with a salesperson?
3
. Are the products that you either viewed and/or purchased from SC Fastening Systems a good value?
Yes
No
Other (please specify)
Are the products that you either viewed and/or purchased from SC Fastening Systems a good value?
4
. On a scale of 1 to 5, please rate how important it is that shipping and handling costs are displayed prior to making a purchase?
1-Does Not Matter
2
3
4
5-Most important
Level of Importance
*
On a scale of 1 to 5, please rate how important it is that shipping and handling costs are displayed prior to making a purchase? Level of Importance 1-Does Not Matter
Level of Importance 2
Level of Importance 3
Level of Importance 4
Level of Importance 5-Most important
Other (please specify)
5
. How would you rate the look of www.scfastening.com?
Appealing - This Website is Outstanding!
Indifferent - Same as any other Website...
Terrible - Website is cluttered and difficult to follow...
Other (please specify)
How would you rate the look of www.scfastening.com?
6
. How would you rate the ease of use of www.scfastening.com?
Simple
Takes a little getting used to
Difficult at First
Difficult
Other (please specify)
How would you rate the ease of use of www.scfastening.com?
7
. How likely are you to return to SC Fastening Systems for future purchases?
Unlikely
Not Sure
Likely
Likelihood
*
How likely are you to return to SC Fastening Systems for future purchases? Likelihood Unlikely
Likelihood
Likelihood Not Sure
Likelihood
Likelihood Likely
Comments:
8
. Would you like a sales professional to contact you to see how you can save with SC Fastening Systems?
Yes
No
Would you like a sales professional to contact you to see how you can save with SC Fastening Systems?
Please list any products that you may be interested in
*
9
. Please fill-in the following information to be entered in the drawing for a M.K. Morse 12 pc Recip Saw Blade Kit, 1 in 10 entries will win! All information is required to be entered into drawing, Thank You!
Please fill-in the following information to be entered in the drawing for a M.K. Morse 12 pc Recip Saw Blade Kit, 1 in 10 entries will win! All information is required to be entered into drawing, Thank You!
Name:
Company:
Address:
Address 2:
City/Town:
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10
. Refer a Friend for a second chance to win!
Refer a Friend for a second chance to win!
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