Patient Satisfaction Survey Question Title * 1. If you had to spend more than 15 minutes in the waiting room before you saw someone for your appointment, how often did someone tell you why there was a delay or how long the delay would be? Never Sometimes Usually Always Question Title * 2. Length of wait after check-in? Very Short Short Fair Long Very Long Question Title * 3. Overall, comfort of the facility? Very Good Good Fair Poor Very Poor Question Title * 4. I knew what to expect at this appointment. Yes No Question Title * 5. How helpful was the staff? Extremely helpful Very helpful Somewhat helpful Slightly helpful Not at all helpful Question Title * 6. How friendly was the staff? Extremely friendly Very friendly Somewhat friendly Slightly friendly Not at all friendly Question Title * 7. Overall, how would you rate your experience? Excellent Very good Fairly good Mildly good Not good at all Question Title * 8. Did the staff check your name and date of birth before treating you? Yes No Question Title * 9. I saw staff wash their hands or use hand gel during my visit. Yes No Question Title * 10. What can we do to improve? Done