Exit this survey

1. Customer Satisfaction Survey

Thank you for taking part in the LATC's Customer Satisfaction Survey! You are helping us provide better and more efficient services to you.

Question Title

* 1. Are you a:

Question Title

* 2. In your most recent contact with us, how would you rate the responsiveness and effectiveness of staff who assisted you?

Question Title

* 3. When you visited our Web site, how would you rate the ease of locating information?

Question Title

* 4. When you visited our Web site, how would you rate the usefulness of the provided information?

Question Title

* 5. If you submitted an application, how would you rate the timeliness of processing your application?

Question Title

* 6. If you filed a complaint, were you satisfied with knowing where to file a complaint and whom to contact?

Question Title

* 7. If you filed a complaint, how would you rate the timeliness of receiving resolution for your complaint?

Question Title

* 8. Were you satisfied with the overall service provided by the LATC?

Question Title

* 9. If you answered "Fair" or "Poor" to any of the questions above, please provide details of your experience and any suggested improvements.

Question Title

* 10. Additional comments or suggestions:

T