JOPLIN POLICE DEPARTMENT CITIZEN SURVEY
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1. Default Section
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1
. Your contact with the Joplin Police Department (JPD) was:
Your contact with the Joplin Police Department (JPD) was:
In a public place
In your home
At your place of business
At the police station
By telephone
By web service
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2
. In your personal contact with JPD, your role was:
In your personal contact with JPD, your role was:
Victim
Witness
Suspect
Arrestee
Motorist
Complainant/Caller
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3
. During your recent contact with JPD, how would you rate the overall service you received from the officer/employee?
During your recent contact with JPD, how would you rate the overall service you received from the officer/employee?
Exceptional/very helpful
Satisfactory/helpful
Improvement needed
Unsatisfactory/not helpful
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4
. During your recent contact with JPD, how would you rate the courtesy and demeanor of the officer/employee?
During your recent contact with JPD, how would you rate the courtesy and demeanor of the officer/employee?
Exceptional/very calm and courteous
Satisfactory/calm and courteous
Improvement needed
Unsatisfactory/not calm nor courteous
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5
. Which of the following do you see as a top priority for the Joplin Police Department to address?
Which of the following do you see as a top priority for the Joplin Police Department to address?
Traffic
Illegal drugs
Violent crime
Burglaries/thefts
Juvenile issues/cruising
Other (please specify)
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6
. In regards to your presence in the city limits of Joplin, which of the following best describes your status?
In regards to your presence in the city limits of Joplin, which of the following best describes your status?
Resident
Employed in Joplin
Business owner
Shopping
Dining
Entertainment
Other (please specify)
7
. Which best describes the position held by the police employee that provided service to you?
Which best describes the position held by the police employee that provided service to you?
Patrol officer
Patrol supervisor
Command staff member (Lieutenant, Asst Chief or Chief)
Detective
Detective supervisor
Civilian staff
Dispatcher/call taker
Traffic officer
Traffic supervisor
School resource officer
Other (please specify)
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8
. Based on your experience, how would you rate the overall competence level of the employee?
Based on your experience, how would you rate the overall competence level of the employee?
Exceptional
Adequate
Improvement needed
Inadequate
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9
. How would you rate the overall performance of the Joplin Police Department as a whole, based on your experience?
How would you rate the overall performance of the Joplin Police Department as a whole, based on your experience?
Exceptional
Satisfactory
Improvement needed
Unsatisfactory
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10
. Do you agree that the City of Joplin has a high level of safety and security for its citizens, businesses and visitors?
Do you agree that the City of Joplin has a high level of safety and security for its citizens, businesses and visitors?
Strongly agree
Somewhat agree
Disagree
Strongly disagree
11
. Do you have any recommendations or suggestions for improvements to the Joplin Police Department? You may leave your name and number as well if you would like to be contacted.
Do you have any recommendations or suggestions for improvements to the Joplin Police Department? You may leave your name and number as well if you would like to be contacted.
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