Customer Satisfaction Survey

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Communicating clearly & effectively	*We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. Communicating clearly & effectively Excellent	Communicating clearly & effectively Good	Communicating clearly & effectively Adequate	Communicating clearly & effectively Poor	Communicating clearly & effectively Unacceptable	Communicating clearly & effectively N/A
Meeting event dates	Meeting event dates Excellent	Meeting event dates Good	Meeting event dates Adequate	Meeting event dates Poor	Meeting event dates Unacceptable	Meeting event dates N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Responding prompty to problems	Responding prompty to problems Excellent	Responding prompty to problems Good	Responding prompty to problems Adequate	Responding prompty to problems Poor	Responding prompty to problems Unacceptable	Responding prompty to problems N/A

	Excellent	Good	Adequate	Poor	Unacceptable
Products	*Overall, how do you rate the quality of products and services we provide? Products Excellent	Products Good	Products Adequate	Products Poor	Products Unacceptable
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Adequate	Customer Service Poor	Customer Service Unacceptable

Overall, is our performance... Getting much better?

Getting better?

Staying at about the same level?

Getting worse?

Getting much worse?

Based on our performance, how likely is it that you will use us in the future? Certain

Very likely

Somewhat likely

Unlikely

Very unlikely

If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

Thank you for providing your feedback. Please fill out the form below. From time to time we have specials, coupons, or updated information we would like to share with our customers. Name:
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Customer Satisfaction
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