Residential Property Client Feedback

Question Title

* 1. How would you rate the legal expertise of the individual assigned to this matter?

poor

below average

acceptable

good

excellent

poor

below average

acceptable

good

excellent

Comments

Question Title

* 2. How responsive were our staff to your schedule and needs?

poor

below average

acceptable

good

excellent

poor

below average

acceptable

good

excellent

Comments

Question Title

* 3. How well were you treated by the staff-members (including non-lawyers)?

poor

below average

acceptable

good

excellent

poor

below average

acceptable

good

excellent

Comments

Question Title

* 4. How well were you kept informed of the progress of this matter?

Really well

acceptable, although I did wonder about a few things

Not very well

Poorly. I felt I could have been contacted more

Comments

Question Title

* 5. How well did we explain the legal process in terms you understood?

poor

below average

acceptable

good

excellent

poor

below average

acceptable

good

excellent

Comments

Question Title

* 6. How satisfied are you with the overall performance of the firm?

not satisfied

not satisfied with some of the process

do not have feelings either way

satisfied with most of the process

completely satisfied

not satisfied

not satisfied with some of the process

do not have feelings either way

satisfied with most of the process

completely satisfied

Comments