Quick Fix Appointment Follow-up Survey

Please take a few moments to complete this survey. It will help us better meet the needs of pet owners in our community.

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1. What was your pet's surgery date?
(Please try to be as specific as possible)

What was your pet's surgery date? (Please try to be as specific as possible)

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2. What location did you drop off your pet?

What location did you drop off your pet? Calera Animal Hospital

Animal House Veterinary Clinic

Van pick-up to Alabama Spay/ Neuter

3. How would you describe the scheduling process?

How would you describe the scheduling process? Easy

Difficult

4. If you had to leave a message, was your call returned in a timely manner?

If you had to leave a message, was your call returned in a timely manner? Yes

5. Did you have to wait longer than you would like for an appointment?

Did you have to wait longer than you would like for an appointment? Yes

6. Was the morning drop-off time convenient for you?

Was the morning drop-off time convenient for you? Yes

7. Was the afternoon pick-up time convenient for you?

Was the afternoon pick-up time convenient for you? Yes

8. Would you have been able to spay/ neuter your pet without using this program?

Would you have been able to spay/ neuter your pet without using this program? Yes

Not sure

yes, but not as soon

9. How would you describe your overall experience with the Quick Fix program?

How would you describe your overall experience with the Quick Fix program?

10. Would you recommend the program to a friend or family member?

Would you recommend the program to a friend or family member? Yes

11. Would you like a callback from a shelter representative to discuss your experience with the program?

Would you like a callback from a shelter representative to discuss your experience with the program? Yes

12. If you would like a callback, please enter your contact information below.

If you would like a callback, please enter your contact information below. First and Last Name:
Pet's Name:
Phone number:

13. Would you like more information about Shelby Humane? If no, leave blank. If yes, please describe:

Would you like more information about Shelby Humane? If no, leave blank. If yes, please describe:

14. Additional comments about the program:

Additional comments about the program:

Thank You! Your participation in this survey will help us improve our program to save more lives in the future!

Quick Fix Appointment Follow-up
Exit this survey

1. Default Section

*
1. What was your pet's surgery date?
(Please try to be as specific as possible)

*
2. What location did you drop off your pet?

3. How would you describe the scheduling process?

4. If you had to leave a message, was your call returned in a timely manner?

5. Did you have to wait longer than you would like for an appointment?

6. Was the morning drop-off time convenient for you?

7. Was the afternoon pick-up time convenient for you?

8. Would you have been able to spay/ neuter your pet without using this program?

9. How would you describe your overall experience with the Quick Fix program?

10. Would you recommend the program to a friend or family member?

11. Would you like a callback from a shelter representative to discuss your experience with the program?

12. If you would like a callback, please enter your contact information below.

13. Would you like more information about Shelby Humane? If no, leave blank. If yes, please describe:

14. Additional comments about the program:

Quick Fix Appointment Follow-upExit this survey

1. Default Section

*1. What was your pet's surgery date?(Please try to be as specific as possible)

*2. What location did you drop off your pet?

3. How would you describe the scheduling process?

4. If you had to leave a message, was your call returned in a timely manner?

5. Did you have to wait longer than you would like for an appointment?

6. Was the morning drop-off time convenient for you?

7. Was the afternoon pick-up time convenient for you?

8. Would you have been able to spay/ neuter your pet without using this program?

9. How would you describe your overall experience with the Quick Fix program?

10. Would you recommend the program to a friend or family member?

11. Would you like a callback from a shelter representative to discuss your experience with the program?

12. If you would like a callback, please enter your contact information below.

13. Would you like more information about Shelby Humane? If no, leave blank. If yes, please describe:

14. Additional comments about the program:

Quick Fix Appointment Follow-up
Exit this survey

*
1. What was your pet's surgery date?
(Please try to be as specific as possible)

*
2. What location did you drop off your pet?