Stakeholder Survey 2009 - Business Relations

Please tell us the name of your company: Company:

Are you satisfied with Friendship House's services, overall? Yes

	Yes	No
Is Friendship House's Staff responsive (return phone calls, etc.)?	As far as responsiveness, please answer the following: Is Friendship House's Staff responsive (return phone calls, etc.)? Yes	No
Does Friendship House Staff Respond to your questions, concerns and requests?	Does Friendship House Staff Respond to your questions, concerns and requests? Yes	No
Does Friendship House meet contract deadlines?	Does Friendship House meet contract deadlines? Yes	No

Does Friendship House Staff advocate for Member needs and/or abilities? Yes

Does Friendship House Staff treat you with respect? Yes

Would you recommend us to other companies? Yes

If No, please explain:

What do you feel are Friendship House's strengths?

In what areas do you feel we could improve?

	Yes	No
Environmental	Do you feel there are any of the following barriers to our services: Environmental Yes	No
Attitudinal	Attitudinal Yes	No
Financial	Financial Yes	No
Employment	Employment Yes	No
Communication	Communication Yes	No
Transportation	Transportation Yes	No

If yes, please explain:

(Optional) Your Name and Email Address: Your email address will not be shared with anyone. It is intended solely for future correspondence from NJ Friendship House. Name:
Email Address:

2009 Business Relations Survey