Cruising Plus Client Satisfaction Survey
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1. Default Section
1
. Please answer these questions to begin your survey.
Please answer these questions to begin your survey.
Please enter your full name:
Please enter your Cruising Plus booking reference:
2
. How would you rate our past service to you?
How would you rate our past service to you?
Excellent
Good
Average
Poor
Any comments ?
3
. Please rate the overall result of your cruise.
Please rate the overall result of your cruise.
Exceeded your expectations
Met your expectations
Below your expectations
Never again
Not applicable (I didnt do a cruise)
Name of ship and any additional comments
4
. Please rate the overall result of your other travel arrangements.
Please rate the overall result of your other travel arrangements.
Exceeded your expectations
Met your expectations
Below your expectations
Never again
Not applicable (I didnt do anything else)
Name of the airline and any additional comments
5
. Please comment on how Cruising Plus could improve their services?
Please comment on how Cruising Plus could improve their services?
6
. Our website features a Testimonials page and we invite you to contribute your comments so that others may benefit from your experience. (Please note that your identity is protected as we only display your initials and suburb)
Our website features a Testimonials page and we invite you to contribute your comments so that others may benefit from your experience. (Please note that your identity is protected as we only display your initials and suburb)
7
. How did you hear about/find out about Cruising Plus?
How did you hear about/find out about Cruising Plus?
Recommended by friends/past clients
Internet via a search engine (eg Google)
Yellow pages
Media Advertising
Other (please specify)
8
. Would you recommend Cruising Plus to others?
Would you recommend Cruising Plus to others?
Yes
No
Maybe
Any comments...........
9
. Would you like to join our e-Newsletter to receive regular updates and exclusive travel specials? You can choose to be removed from this at anytime by sending an "UNSUBSCRIBE" email to us.
Would you like to join our e-Newsletter to receive regular updates and exclusive travel specials? You can choose to be removed from this at anytime by sending an "UNSUBSCRIBE" email to us.
Name:
Company:
Address 1:
Address 2:
City/Town:
State/Province:
ZIP/Postal Code:
Country:
Email Address:
Phone Number:
10
. Please choose any of the following types of travel that you are interested in receiving information on.
Please choose any of the following types of travel that you are interested in receiving information on.
Premium cruising (Princess, HAL, RCC)
Luxury cruising (Silversea, Regent Seven Seas)
Economy/Family cruising (P&O Cruises, Carinval)
Adventure/Exploration cruising (Orion, Coral Princess)
European River cruises (APT, Scenic, Uniworld)
River cruises (Pandaw, Mekong)
Coach Tours (Trafalgar, Insight, Globus, Cosmos)
Fly/Cruise packages
Last Minute Special Cruise Offers (anywhere, anyone)
Other - please specify
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