Rev1 Wind Survey Website

1. Community and Small Wind Survey Questions

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1. What best describes how your project is currently being operated and maintained?

What best describes how your project is currently being operated and maintained? My project is being maintained by the turbine manufacturer and is under warranty

My project is no longer in warranty, but the manufacturer provides O&M services under contract

My project is no longer in warranty and is serviced through a 3rd party provider

My project is no longer in warranty and I retain a permanent fulltime staff to provide service

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2. What do you feel is most important for your project? Please rank from 1-5 with 1 being most important.

	1 Most Important	2	3	4	5 Least Important
Availability	*What do you feel is most important for your project? Please rank from 1-5 with 1 being most important. Availability 1 Most Important	Availability 2	Availability 3	Availability 4	Availability 5 Least Important
O&M cost	O&M cost 1 Most Important	O&M cost 2	O&M cost 3	O&M cost 4	O&M cost 5 Least Important
Technical support	Technical support 1 Most Important	Technical support 2	Technical support 3	Technical support 4	Technical support 5 Least Important
Ability to respond to major component replacements	Ability to respond to major component replacements 1 Most Important	Ability to respond to major component replacements 2	Ability to respond to major component replacements 3	Ability to respond to major component replacements 4	Ability to respond to major component replacements 5 Least Important
Technician skills	Technician skills 1 Most Important	Technician skills 2	Technician skills 3	Technician skills 4	Technician skills 5 Least Important

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3. If your project is still under warranty, do you intend to conduct an End of Warranty inspection?

If your project is still under warranty, do you intend to conduct an End of Warranty inspection? Yes

My project is no longer under Warranty, but did conduct an End of Warranty inspection

My project is no longer under Warranty and did not conduct an End of Warranty inspection

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4. How many times in the last 12 months has your staff or service provider had to respond to technical issues (trouble-shooting faults, failed components, etc...) with your wind turbine(s)?

How many times in the last 12 months has your staff or service provider had to respond to technical issues (trouble-shooting faults, failed components, etc...) with your wind turbine(s)? None, they run without any problems

1-2 times

3-5 times

More than 5 times

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5. Your ability to communicate directly with your turbine manufacturer's technical assistance department can be described as:

Your ability to communicate directly with your turbine manufacturer's technical assistance department can be described as: Very easy to contact and receive technical support

Sometimes I have to wait several days for an answer or someone to call me

Very difficult to reach technical support or none at all

I do not deal with technical issues on my project

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6. If you had to estimate, how does the cost of O&M services compare to what you thought it would be?

If you had to estimate, how does the cost of O&M services compare to what you thought it would be? Higher

About what I thought they would be

Lower

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7. In the US, the average cost to mobilize and demobilize a crane to replace a gearbox on a MW-class wind turbine is:

In the US, the average cost to mobilize and demobilize a crane to replace a gearbox on a MW-class wind turbine is: Between $10,000-$20,000

Between $30,000-$50,000

Between $60,000-$100,000

I don't know

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8. Are you a member of any sort of purchasing group that allows you to purchase wind turbine spare parts at volume discount pricing?

Are you a member of any sort of purchasing group that allows you to purchase wind turbine spare parts at volume discount pricing? Yes

I am not aware of any such Purchasing Group but am interested in learning more

9. Do you stock any of the major wind turbine components as spares below? Please select all that apply.

Do you stock any of the major wind turbine components as spares below? Please select all that apply. Gearbox

Main shaft assembly

Generator

Blades

Hydraulic unit

None of these items are included in our spares

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10. Are you a member of any sort of open forum Wind Turbine Users Group that brings together other turbine project owners? Such a group has a focus on effective communication, discussion, and information dissemination regarding the operation, maintenance, inspection, troubleshooting, and repair of wind turbines.

Are you a member of any sort of open forum Wind Turbine Users Group that brings together other turbine project owners? Such a group has a focus on effective communication, discussion, and information dissemination regarding the operation, maintenance, inspection, troubleshooting, and repair of wind turbines. Yes. It is called ________

No, but I am aware of a Users' Group. It's name is ________

I am not aware of any such Users Group but am interested in learning more

List Users Group here

Rev1 Wind Survey WebsiteExit this survey

1. Community and Small Wind Survey Questions

*1. What best describes how your project is currently being operated and maintained?

*2. What do you feel is most important for your project? Please rank from 1-5 with 1 being most important.

*3. If your project is still under warranty, do you intend to conduct an End of Warranty inspection?

*4. How many times in the last 12 months has your staff or service provider had to respond to technical issues (trouble-shooting faults, failed components, etc...) with your wind turbine(s)?

*5. Your ability to communicate directly with your turbine manufacturer's technical assistance department can be described as:

*6. If you had to estimate, how does the cost of O&M services compare to what you thought it would be?

*7. In the US, the average cost to mobilize and demobilize a crane to replace a gearbox on a MW-class wind turbine is:

*8. Are you a member of any sort of purchasing group that allows you to purchase wind turbine spare parts at volume discount pricing?