Department of Revenue Website Survey
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1
. How would you rate your comfort level with the internet?
How would you rate your comfort level with the internet?
Minimal
Average
Above average
Expert
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2
. How often do you visit revenue.mt.gov?
This is my first visit
Daily
Weekly
Monthly
Every few months
Once a year
How often do you visit revenue.mt.gov?
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3
. What is your age group?
34 and under
35-64
65 and over
What is your age group?
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4
. What type of computer are you using?
Desktop / laptop
Tablet
Handheld / mobile
I’m not sure
What type of computer are you using?
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5
. Did you find the information you needed?
Did you find the information you needed?
Yes
Partially
Just browsing
No
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6
. How did you find the information you were looking for?
How did you find the information you were looking for?
Navigating through the web site
Using the search function
A-Z index
I went right to it from an external search engine (Google, Yahoo!, Bing, etc.)
Other (please specify)
7
. What do you like about revenue.mt.gov?
What do you like about revenue.mt.gov?
8
. What do you dislike about revenue.mt.gov?
What do you dislike about revenue.mt.gov?
9
. How do you think the website can be improved?
How do you think the website can be improved?
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