How is Pend Oreille County doing?
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1. Default Section
1
. Please select only ONE Pend Oreille County office for this survey (please complete one survey per office).
Please select only ONE Pend Oreille County office for this survey (please complete one survey per office).
Assessor's Office
Civil Service
Counseling Services
Emergency Management
Human Resources
Juvenile
Public Works
Solid Waste
Weed Control
Auditor's Office
Commissioners
County Clerk's Office
Extension
Information Technology Services
Probation
Road Department
Superior Court
E911/Dispatch
Unsure
Board of Equalization
Community Development
District Court
Guardian Ad Litem/CASA
Jail
Prosecutor's Office
Sheriff's Office
Treasurer's Office
Other
Other (please specify)
2
. What type of services were you seeking?
What type of services were you seeking?
3
. What method of contact did you have?
What method of contact did you have?
In Person
Telephone
Website
Mail
Other
Other (please specify)
4
. The Pend Oreille County employee that assisted me was: (check all that apply, if you would like to share your experience please do so in the additional comments section at the end of the survey)
The Pend Oreille County employee that assisted me was: (check all that apply, if you would like to share your experience please do so in the additional comments section at the end of the survey)
Patient
Enthusiastic
Listened Carefully
Friendly
Responsive
Other
Not Patient
Not Enthusiastic
Did Not Listen Carefully
Unfriendly
Unresponsive
Not Applicable
Other (please specify)
5
. Was the Pend Oreille County employee knowledgeable with addressing your needs and/or concerns?
Was the Pend Oreille County employee knowledgeable with addressing your needs and/or concerns?
Yes
No
If not, were you re-directed to the proper person and/or department?
6
. The Pend Oreille County employee that assisted me: (check all that apply)
The Pend Oreille County employee that assisted me: (check all that apply)
Understood the question
Gave me the correct information
Gave clear answers/instructions
Solved my problem
Was organized
Other
Did not understand the question
Gave me incorrect information
Gave unclear answers/instructions
Unable to solve my problem
Disorganized
Not Applicable
Other (please specify)
7
. Were your needs and/or concerns met in a timely matter?
Were your needs and/or concerns met in a timely matter?
Yes
No
If no, please explain
8
. Were there any barriers to the assistance or services you received from Pend Oreille County?
Were there any barriers to the assistance or services you received from Pend Oreille County?
No
Yes
If yes, please explain
9
. Please rate your overall experience with the Pend Oreille County office and/or employee.
Please rate your overall experience with the Pend Oreille County office and/or employee.
Excellent
Very Good
Good
Fair
Poor
10
. Additional Comments:
Additional Comments:
100%
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