HMSU Comment Card
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1. HMSU Event Feedback

At the Student Union we welcome and appreciate your feedback. Please take a few minutes to answer 10 brief questions concerning your recent event in our facility.
Let us know how we are doing so we can continue to provide the best customer service as possible.

For food service comments, please visit Sodexo's website at (link here) Thank you.

1. Organization Name

Organization Name

2. Event Name

Event Name

3. Room Reserved

Room Reserved

4. Date and Time of Event

Date and Time of Event

5. Room Reservation

	Excellent	Good	Fair/Average	Poor	N/A
Availability of room	*Room Reservation Availability of room Excellent	Availability of room Good	Availability of room Fair/Average	Availability of room Poor	Availability of room N/A
Availability of date	Availability of date Excellent	Availability of date Good	Availability of date Fair/Average	Availability of date Poor	Availability of date N/A
Reservation request process	Reservation request process Excellent	Reservation request process Good	Reservation request process Fair/Average	Reservation request process Poor	Reservation request process N/A
General building/room cleanliness/appearance	General building/room cleanliness/appearance Excellent	General building/room cleanliness/appearance Good	General building/room cleanliness/appearance Fair/Average	General building/room cleanliness/appearance Poor	General building/room cleanliness/appearance N/A

6. Room(s)Used

	Excellent	Good	Fair/Average	Poor	N/A
Room set as requested	*Room(s)Used Room set as requested Excellent	Room set as requested Good	Room set as requested Fair/Average	Room set as requested Poor	Room set as requested N/A
Room temperature	Room temperature Excellent	Room temperature Good	Room temperature Fair/Average	Room temperature Poor	Room temperature N/A
Room lighting	Room lighting Excellent	Room lighting Good	Room lighting Fair/Average	Room lighting Poor	Room lighting N/A

7. AV Equipment

	Excellent	Good	Fair/Average	Poor	N/A
Availability of equipment	*AV Equipment Availability of equipment Excellent	Availability of equipment Good	Availability of equipment Fair/Average	Availability of equipment Poor	Availability of equipment N/A
Operating condition of equipment	Operating condition of equipment Excellent	Operating condition of equipment Good	Operating condition of equipment Fair/Average	Operating condition of equipment Poor	Operating condition of equipment N/A
Staff assistance with equipment	Staff assistance with equipment Excellent	Staff assistance with equipment Good	Staff assistance with equipment Fair/Average	Staff assistance with equipment Poor	Staff assistance with equipment N/A

8. Staff Services: Were they helpful and courteous?

	Excellent	Good	Fair/Average	Poor	N/A
Event Services staff	*Staff Services: Were they helpful and courteous? Event Services staff Excellent	Event Services staff Good	Event Services staff Fair/Average	Event Services staff Poor	Event Services staff N/A
Custodial/Student Bldg Mgr	Custodial/Student Bldg Mgr Excellent	Custodial/Student Bldg Mgr Good	Custodial/Student Bldg Mgr Fair/Average	Custodial/Student Bldg Mgr Poor	Custodial/Student Bldg Mgr N/A
Information Center staff	Information Center staff Excellent	Information Center staff Good	Information Center staff Fair/Average	Information Center staff Poor	Information Center staff N/A
Parking reservation staff	Parking reservation staff Excellent	Parking reservation staff Good	Parking reservation staff Fair/Average	Parking reservation staff Poor	Parking reservation staff N/A
Response time for assistance	Response time for assistance Excellent	Response time for assistance Good	Response time for assistance Fair/Average	Response time for assistance Poor	Response time for assistance N/A

9. Parking Services: University (N) or Commons (S) Visitor Lot

	Excellent	Good	Fair/Average	Poor	N/A
Parking informaiton/materials	*Parking Services: University (N) or Commons (S) Visitor Lot Parking informaiton/materials Excellent	Parking informaiton/materials Good	Parking informaiton/materials Fair/Average	Parking informaiton/materials Poor	Parking informaiton/materials N/A
Parking booth attendant helpful/courteous	Parking booth attendant helpful/courteous Excellent	Parking booth attendant helpful/courteous Good	Parking booth attendant helpful/courteous Fair/Average	Parking booth attendant helpful/courteous Poor	Parking booth attendant helpful/courteous N/A
Directional signage	Directional signage Excellent	Directional signage Good	Directional signage Fair/Average	Directional signage Poor	Directional signage N/A
Reservation request process	Reservation request process Excellent	Reservation request process Good	Reservation request process Fair/Average	Reservation request process Poor	Reservation request process N/A

10. We welcome any comments or suggestions on how we can improve any aspect of our services.

We welcome any comments or suggestions on how we can improve any aspect of our services.

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1. HMSU Event Feedback

HMSU Comment Card
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