Public Website Survey

Thank you for visiting the City of Greensboro’s website. We will begin a communications campaign to provide you with more information that is easier to find. Please take a few moments to complete the survey below and help us to continue to provide you with quality service and improved communication. Thank you for your time and input.

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* 1. How often do you visit the City of Greensboro website?

Daily

Weekly

Monthly

Annually

Rarely

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* 2. Please rate the City of Greensboro website on the following aspects:

	Very good	Good	Neither good nor poor	Very poor	Don't know
Ease of use of the site	Ease of use of the site Very good	Ease of use of the site Good	Ease of use of the site Neither good nor poor	Ease of use of the site Very poor	Ease of use of the site Don't know
Attractiveness of design/appearance	Attractiveness of design/appearance Very good	Attractiveness of design/appearance Good	Attractiveness of design/appearance Neither good nor poor	Attractiveness of design/appearance Very poor	Attractiveness of design/appearance Don't know
Ease of finding information/services	Ease of finding information/services Very good	Ease of finding information/services Good	Ease of finding information/services Neither good nor poor	Ease of finding information/services Very poor	Ease of finding information/services Don't know
Information that was clear and easy to understand	Information that was clear and easy to understand Very good	Information that was clear and easy to understand Good	Information that was clear and easy to understand Neither good nor poor	Information that was clear and easy to understand Very poor	Information that was clear and easy to understand Don't know
Accurate and up to date information	Accurate and up to date information Very good	Accurate and up to date information Good	Accurate and up to date information Neither good nor poor	Accurate and up to date information Very poor	Accurate and up to date information Don't know
Usefulness of site search	Usefulness of site search Very good	Usefulness of site search Good	Usefulness of site search Neither good nor poor	Usefulness of site search Very poor	Usefulness of site search Don't know

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* 3. Were you able to find the information you were looking for today?

Yes

If not, what were you looking for?

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* 4. What is the best feature about the City of Greensboro website?

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* 5. What is the one thing you would change about the City of Greensboro website?

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* 6. Which features would you like to see in the newly designed website? (Choose all that apply)

Social Media (i.e. Facebook, Twitter)

Mobile Friendly

I Want To...(Intuitive Search Feature)

E-Notifications

RSS Feeds

Online Live Chats (to get information)

Other (please specify)

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* 7. How would you rate your Internet skill level?

Novice

Intermediate

Advanced

Expert