Magale Library User Survey 2012-2013

 
We want to improve the way we serve you and provide resources for you. Your responses to the Magale Library User Survey will help us better serve you in the future!
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1. What is your status?
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2. Which of the following best describes your status?
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3. Which of the following best describes how often you use resources inside the library building?
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4. Which of the following library resources do you use? (Select all that apply)
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5. Which of the following library services do you use? (Select all that apply)
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6. How satisfied are you with the library's print book offerings?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
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7. How satisfied are you with the library's online resources?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
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8. How satisfied are you with the library's print periodicals (newspapers, magazines, journals)?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
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9. How satisfied are you with research assistance you received from library staff?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
10. How satisfied are you with computer and technology assistance you received from library staff?
DissatisfiedNeeds some improvementNo opinionSatisfiedVery satisfied
11. How satisfied are you with virtual services (such as research assistance via email) you received from library staff?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
12. How satisfied are you with the noise level in the library?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
13. How satisfied are you with library policies regarding noise friendly devices being used in designated areas (i.e. cell phones, YouTube videos, music players, etc.)?
14. How satisfied are you with the computers and related technology in our open computer lab?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
15. How satisfied are you with the computers and related technology in our quiet computer lab?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
16. How satisfied are you with the computers and related technology in our study rooms?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
17. What technologies would you like to see the library acquire?
18. How satisfied are you with the library's interlibrary loan service?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
19. How satisfied are you will the library's Distance Learning Resources and Services?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisified
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20. Which of the following would you prefer for the library to purchase more of? (Select all that apply)
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21. Do the library's hours of operation meet your informational needs? (Select all that apply)
22. How satisfied are you with the library instruction sessions you have attended?
Library instruction session was not helpful.Library instruction session needs improvement.No opinionLibrary instruction session was helpful.Library instruction session was very helpful.
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23. How would you rate your experience with the library's video tutorials on the library's website?
The video tutorials did not provide information needed to use library resources.The video tutorials did provide information needed to use library resources, but could use some improvement.No opinionThe video tutorials provided information needed to use library resources.The video tutorials are very helpful.
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24. How would you rate the library website in meeting your informational needs?
Not helpfulNeeds improvementNo opinionGoodExcellent
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25. How satisfied are you with the physical layout of the library?
DissatisfiedNeeds improvementNo opinionSatisfiedVery satisfied
26. Which floor of the library do you use the most?
27. What can the library do to better meet your informational needs at SAU?
28. Overall, how would rate the your library experience?
UnsatisfactoryNeeds improvementGoodVery goodExcellent
29. FOR CURRENT SOUTHERN ARKANSAS UNIVERSITY, MAGNOLIA STUDENTS ONLY:

Magale Library will have drawings for prizes for current SAU students who complete the survey. If you would like to enter for a chance to win one of the prizes, please enter your name, email address, and phone number below. Drawings for winners of prizes will be done by April 25, 2013. Winners will be notified using the contact information given below.

Prizes include gift cards to the SAU Bookstore and SAU's Chick-fil-a and Subway locations.

PARTICIPATION IS OPTIONAL
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