Customer Satisfaction Survey
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1
. Alameda Recreation and Park Department
Alameda Recreation and Park Department
Program/Class/Event:
Date/Time of Particpation:
2
. Program quality was desirable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please choose one
*
Program quality was desirable. Please choose one Strongly Agree
Please choose one Agree
Please choose one Neutral
Please choose one Disagree
Please choose one Strongly Disagree
Comments
3
. Program was fun and enjoyable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Agree
Please choose one
*
Program was fun and enjoyable. Please choose one Strongly Agree
Please choose one Agree
Please choose one Neutral
Please choose one Disagree
Please choose one Strongly Agree
Comments
4
. Program staff was prepared and effective.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please choose one
*
Program staff was prepared and effective. Please choose one Strongly Agree
Please choose one Agree
Please choose one Neutral
Please choose one Disagree
Please choose one Strongly Disagree
5
. Program staff was helpful, friendly, and courteous.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please choose one
*
Program staff was helpful, friendly, and courteous. Please choose one Strongly Agree
Please choose one Agree
Please choose one Neutral
Please choose one Disagree
Please choose one Strongly Disagree
Comments
6
. There was interaction between staff and participants.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please choose one
*
There was interaction between staff and participants. Please choose one Strongly Agree
Please choose one Agree
Please choose one Neutral
Please choose one Disagree
Please choose one Strongly Disagree
Comments
7
. The facility used was clean and safe.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please choose one
*
The facility used was clean and safe. Please choose one Strongly Agree
Please choose one Agree
Please choose one Neutral
Please choose one Disagree
Please choose one Strongly Disagree
Comments
8
. The registration fee was fair for program offered.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please choose one
*
The registration fee was fair for program offered. Please choose one Strongly Agree
Please choose one Agree
Please choose one Neutral
Please choose one Disagree
Please choose one Strongly Disagree
Comments:
9
. What new programs would you like to see ARPD offer?
What new programs would you like to see ARPD offer?
10
. What did you like the most/least about the program?
What did you like the most/least about the program?
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