JHS Patient Group Survey
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1
. Are you happy with the surgery opening hours?
Are you happy with the surgery opening hours?
Yes
No
2
. If no, what would you prefer we offered?
If no, what would you prefer we offered?
Later appointments
Earlier appointments
More frequent Saturday clinics
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3
. How quickly do you usually get to see a doctor for a routine appointments?
How quickly do you usually get to see a doctor for a routine appointments?
Same day
Next Day
Within 2 working days
Within 3 working days
Within 4 working days
Within 5 working days
Don't know
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4
. How do you rate this?
How do you rate this?
Very poor
Poor
Fair
Good
Very Good
Excellent
Don't know
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5
. If you need to see a GP urgently can you normally get seen on the same day?
If you need to see a GP urgently can you normally get seen on the same day?
Yes
No
Don't know/haven't needed to
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6
. When you have phoned the practice how do you rate the ability to get through?
When you have phoned the practice how do you rate the ability to get through?
Very poor
Poor
Fair
Good
Very good
Excellent
Don't know
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7
. When you have phoned the practice for medical advice / if you have a question, have you been able to speak to the Doctor?
When you have phoned the practice for medical advice / if you have a question, have you been able to speak to the Doctor?
Yes
No
Don't know
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8
. How do you rate this?
How do you rate this?
Very poor
Poor
Fair
Good
Very good
Excellent
Don't know
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9
. Does the fact that we only have female GPs bother you?
Does the fact that we only have female GPs bother you?
Yes
No
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10
. Please give any suggestions that you feel would improve our service.
Please give any suggestions that you feel would improve our service.
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