Customer Service Survey

CenterTix @ Alaska Center for the Performing Arts

CenterTix, the ticketing service of the Alaska Center for the Performing Arts, operates out of the Alaska Center in downtown Anchorage. Our staff lives in the community and cares about providing you with excellent service. Please help us by completing our Customer Service Survey.

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* 1. How did you purchase your tickets?

Online - computer or tablet

Online - smart phone

Online - through Facebook

Over the Phone

In Person

Through the Mail

Did not purchase tickets

Other

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* 2. How would you rate the following:

	Excellent	Very Good	Good	Fair	Poor	N/A
Overall Experience with CenterTix	Overall Experience with CenterTix Excellent	Overall Experience with CenterTix Very Good	Overall Experience with CenterTix Good	Overall Experience with CenterTix Fair	Overall Experience with CenterTix Poor	Overall Experience with CenterTix N/A
Website Design	Website Design Excellent	Website Design Very Good	Website Design Good	Website Design Fair	Website Design Poor	Website Design N/A
Ease of Process	Ease of Process Excellent	Ease of Process Very Good	Ease of Process Good	Ease of Process Fair	Ease of Process Poor	Ease of Process N/A
Staff Knowledge	Staff Knowledge Excellent	Staff Knowledge Very Good	Staff Knowledge Good	Staff Knowledge Fair	Staff Knowledge Poor	Staff Knowledge N/A
Staff Friendliness	Staff Friendliness Excellent	Staff Friendliness Very Good	Staff Friendliness Good	Staff Friendliness Fair	Staff Friendliness Poor	Staff Friendliness N/A
Staff Professionalism	Staff Professionalism Excellent	Staff Professionalism Very Good	Staff Professionalism Good	Staff Professionalism Fair	Staff Professionalism Poor	Staff Professionalism N/A

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* 3. Did you find everything you needed?

Yes

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* 4. What did you like about your experience with CenterTix?

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* 5. What changes would most improve your experience with CenterTix?

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* 6. Comments & Suggestions

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* 7. Would you like for us to contact you back?

Yes

If yes, please provide your contact information.

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* 1. How did you purchase your tickets?

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* 2. How would you rate the following:

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* 3. Did you find everything you needed?

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* 4. What did you like about your experience with CenterTix?

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* 5. What changes would most improve your experience with CenterTix?

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* 6. Comments & Suggestions

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* 7. Would you like for us to contact you back?

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* 8. Name