Lehigh Valley Postal Customer Council Survey

The Lehigh Valley Postal Customer Council seeks your support and feedback on improvement opportunities for our two main meetings in Spring and Fall. Past events have featured speakers and breakout sessions on the hottest topics with the United States Postal Service.

The purpose of our organization is to:

1. Promote local cooperation and support and to foster a close working relationship between the U.S. Postal Service and businesses that use the mail to communicate and interact with their customers

2. Share information and facilitate the exchange of ideas about new and existing Postal Service products, services and procedures that affect all businesses that use the mail

3. Help PCC industry members and their organizations grow and develop professionally through focused educational programs

We kindly ask that you provide feedback on the following topics and themes by answering the following questions:

SHORT TERM - April 22, 2010 Meeting

1. What topics would you like to see covered at future meetings?

What topics would you like to see covered at future meetings? Mail piece design

Address cleanup and management services

Mail piece preparation

How to improve your direct mail efforts

Intelligent Mail barcode program

Move update requirements

USPS package services – Priority and Express Mail

Other USPS services

Other (please specify)

2. What category best describes your business?

What category best describes your business? Non-profit

Educational – College/Universities

Government/Municipality

Mailing Service Provider

Printing/Publications

Small business mailer – under 100,000 pieces of mail in a year

Medium business mailer – between 100,000 and 1,000,000 pieces of mail in a year

Large business mailer – Over 1,000,000 pieces of mail in a year

Other (please specify)

3. Do you use a Mail Service Provider to process your mail?

Do you use a Mail Service Provider to process your mail? Yes

Sometimes

4. What classes of mail do you use?

What classes of mail do you use? First class

Periodicals

Standard class

Other (please specify)

LONG TERM – Beyond April 22, 2010

5. Would you be interesting in attending a full day bus trip to the Philadelphia Processing & Distribution Center, a modern, start-of-the-art postal facility with a vast array of equipment? (This facility is very different from the Lehigh Valley Processing Center)

Would you be interesting in attending a full day bus trip to the Philadelphia Processing & Distribution Center, a modern, start-of-the-art postal facility with a vast array of equipment? (This facility is very different from the Lehigh Valley Processing Center) Yes

6. Would you be interested in a meeting that would include a ‘vendor showcase’? This would allow you to visit and discuss your needs with a variety of companies that provide services and products used by mailers.

Would you be interested in a meeting that would include a ‘vendor showcase’? This would allow you to visit and discuss your needs with a variety of companies that provide services and products used by mailers. Yes

7. If you answered 'Yes' to Question #6, what types of products or services are you most interested in?

If you answered 'Yes' to Question #6, what types of products or services are you most interested in? Mailing equipment

Mailing service providers

Printing

Mailing software

Other (please specify)

8. Should we keep things the same as previous meetings?

Should we keep things the same as previous meetings? Yes

9. Additional comments/feedback

Additional comments/feedback

Lehigh Valley Postal Customer Council

1. Membership Survey

1. What topics would you like to see covered at future meetings?

2. What category best describes your business?

3. Do you use a Mail Service Provider to process your mail?

4. What classes of mail do you use?

5. Would you be interesting in attending a full day bus trip to the Philadelphia Processing & Distribution Center, a modern, start-of-the-art postal facility with a vast array of equipment? (This facility is very different from the Lehigh Valley Processing Center)

6. Would you be interested in a meeting that would include a ‘vendor showcase’? This would allow you to visit and discuss your needs with a variety of companies that provide services and products used by mailers.

7. If you answered 'Yes' to Question #6, what types of products or services are you most interested in?

8. Should we keep things the same as previous meetings?

9. Additional comments/feedback