MELCC June 2011 Business Survey 1. MELCC Business Survey Your answers are completely confidential but the general survey results may be distributed to the press. Question Title * 1. When placing an order with a supplier please rate in order of importance from 1 to 10. (You have to choose a different number for each choice.) 1 - Most important 2 3 4 5 6 7 8 9 10 - Least important Price Price 1 - Most important Price 2 Price 3 Price 4 Price 5 Price 6 Price 7 Price 8 Price 9 Price 10 - Least important Loyalty Loyalty 1 - Most important Loyalty 2 Loyalty 3 Loyalty 4 Loyalty 5 Loyalty 6 Loyalty 7 Loyalty 8 Loyalty 9 Loyalty 10 - Least important Trust Trust 1 - Most important Trust 2 Trust 3 Trust 4 Trust 5 Trust 6 Trust 7 Trust 8 Trust 9 Trust 10 - Least important Environmental credentials Environmental credentials 1 - Most important Environmental credentials 2 Environmental credentials 3 Environmental credentials 4 Environmental credentials 5 Environmental credentials 6 Environmental credentials 7 Environmental credentials 8 Environmental credentials 9 Environmental credentials 10 - Least important Product quality Product quality 1 - Most important Product quality 2 Product quality 3 Product quality 4 Product quality 5 Product quality 6 Product quality 7 Product quality 8 Product quality 9 Product quality 10 - Least important Customer service Customer service 1 - Most important Customer service 2 Customer service 3 Customer service 4 Customer service 5 Customer service 6 Customer service 7 Customer service 8 Customer service 9 Customer service 10 - Least important Personal recommendation Personal recommendation 1 - Most important Personal recommendation 2 Personal recommendation 3 Personal recommendation 4 Personal recommendation 5 Personal recommendation 6 Personal recommendation 7 Personal recommendation 8 Personal recommendation 9 Personal recommendation 10 - Least important Reliability Reliability 1 - Most important Reliability 2 Reliability 3 Reliability 4 Reliability 5 Reliability 6 Reliability 7 Reliability 8 Reliability 9 Reliability 10 - Least important Testimonial Testimonial 1 - Most important Testimonial 2 Testimonial 3 Testimonial 4 Testimonial 5 Testimonial 6 Testimonial 7 Testimonial 8 Testimonial 9 Testimonial 10 - Least important Sales literature Sales literature 1 - Most important Sales literature 2 Sales literature 3 Sales literature 4 Sales literature 5 Sales literature 6 Sales literature 7 Sales literature 8 Sales literature 9 Sales literature 10 - Least important Other (please specify) Done