Patient Satisfaction Survey Revised

 
1. How would you rate your satisfaction with the information or services you received?
Very SatisfiedSatisfiedNiether Satisfied nor DissatisfiedDissatisfiedVery Dissatisfied
2. I got the information or service that I needed. (accessibility)
Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree
3. The service or information was clear and understandable. (clarity)
Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree
4. The staff was friendly and polite. (courtesy)
Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree
5. The staff was well informed. (knowledge)
Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree
6. The staff was helpful. (helpfulness)
Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree
7. I was served in a timely manner. (timeliness)
Strongly AgreeAgreeNeither Agree nor DisagreeDisagreeStrongly Disagree
8. Additional Comments:
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