APP 2010 Delegate survey

APP2010 Delegate Survey

Thank you for taking the time to complete this form. Your feedback will assist us in making future events of greater benefit to you.

Please complete by 31 March for your chance to win one of two APP2011 Registrations.

Please indicate your response by placing a tick in the appropriate box. Unless indicated, please DO NOT select more than one response to each question. Simply choose the most appropriate response out of the options provided.

1. Contact Details

Contact Details Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Country:
Email Address:
Phone Number:

2. Have you previously attended APP?

Have you previously attended APP? Yes

If yes, which year(s) did you attend

3. How did you hear about APP? (select up to three responses)

How did you hear about APP? (select up to three responses) Advertising in Trade publications AJP Community Pharmacy Frontline Pharmacy Daily Pharmacy News Post Script	Retail Pharmacy eBulletins Registration Brochure Fax out Conference website Guild newsletter Word of mouth
Other

4. What is your occupation?

What is your occupation? Pharmacist - Community Pharmacist - Hospital Pharmacist - Accredited Pharmacy Assistant Pharmacy Student Educator	Pharmaceutical Manufacturer / Supplier Pharmacy Media Pharmacy Service Provider (e.g. lawyer, solicitor, security etc) Government Official Pharmacy Organisation / Association (e.g. PSA, Pharmacy Guild, SHPA)
Other

5. Please rate the following aspects of the Conference program (plenary and educational sessions):

	Excellent	Above average	Average	Below average	Not applicable
Quality of the content	*Please rate the following aspects of the Conference program (plenary and educational sessions): Quality of the content Excellent	Quality of the content Above average	Quality of the content Average	Quality of the content Below average	Quality of the content Not applicable
Quality of the speakers	Quality of the speakers Excellent	Quality of the speakers Above average	Quality of the speakers Average	Quality of the speakers Below average	Quality of the speakers Not applicable
Quality of the facilities (audiovisual)	Quality of the facilities (audiovisual) Excellent	Quality of the facilities (audiovisual) Above average	Quality of the facilities (audiovisual) Average	Quality of the facilities (audiovisual) Below average	Quality of the facilities (audiovisual) Not applicable

Comments

6. Which of the following topics would you like to see more or less of at APP? (Please select one answer per row)

7. Are there any other topics that you would like to see addressed?

Are there any other topics that you would like to see addressed? Yes

If (yes) please specify

8. Are there any speakers that you would like to see that were not present at APP2010?

Are there any speakers that you would like to see that were not present at APP2010? Yes

If (yes) please specify

9. Did you attend the Clinical Bites session(s)?

Did you attend the Clinical Bites session(s)? Yes

10. Do you think these sessions should remain part of the APP program?

Do you think these sessions should remain part of the APP program? Yes

11. If you answered yes to Question 10, which clinical topics would you like to see included in the APP2010 program?

If you answered yes to Question 10, which clinical topics would you like to see included in the APP2010 program?

12. Did you attend the Business Continuity Planning Workshop?

Did you attend the Business Continuity Planning Workshop? Yes

13. If you answered yes to Question 12, please rate the content and presentation of the session:

If you answered yes to Question 12, please rate the content and presentation of the session: Excellent	Above average	Average	Below average
Comments

14. Overall, how would you rate the quality of the Trade Exhibition at APP2010?

Overall, how would you rate the quality of the Trade Exhibition at APP2010? Excellent	Above average	Average	Below average
Comments

15. Are there any exhibitors that you would like to see that were not exhibiting at APP2010?

Are there any exhibitors that you would like to see that were not exhibiting at APP2010? Yes

If (yes) please specify

16. How would you rate your enjoyment of the social events?

	Very enjoyable	Enjoyable	Not enjoyable	Did not attend
Welcome Reception	*How would you rate your enjoyment of the social events? Welcome Reception Very enjoyable	Welcome Reception Enjoyable	Welcome Reception Not enjoyable	Welcome Reception Did not attend
Gala Dinner	Gala Dinner Very enjoyable	Gala Dinner Enjoyable	Gala Dinner Not enjoyable	Gala Dinner Did not attend

17. Please rate the following aspects of the Gala Dinner:

	Excellent	Above average	Average	Below average
Catering	*Please rate the following aspects of the Gala Dinner: Catering Excellent	Catering Above average	Catering Average	Catering Below average
Headlining Act (Björn Again)	Headlining Act (Björn Again) Excellent	Headlining Act (Björn Again) Above average	Headlining Act (Björn Again) Average	Headlining Act (Björn Again) Below average
Other Entertainment (Akmal)	Other Entertainment (Akmal) Excellent	Other Entertainment (Akmal) Above average	Other Entertainment (Akmal) Average	Other Entertainment (Akmal) Below average

Comments

18. Please indicate which accommodation venue you stayed at for APP:

Please indicate which accommodation venue you stayed at for APP: Conrad Jupiters

Sofitel Gold Coast

Crowne Plaza

Meriton Apartments

South Pacific Plaza

Belle Maison

N/A/Other (go to Question 21)

19. How would you rate the efficiency of the accommodation booking process?

How would you rate the efficiency of the accommodation booking process? Very efficient	Efficient	Not very efficient	Not efficient at all
Comments

20. How would you rate the standard of accommodation?

How would you rate the standard of accommodation? Very high

High

Good

Poor

21. Overall, how would you rate your experience of APP2010?

Overall, how would you rate your experience of APP2010? Excellent

Above Average

Average

Below Average

22. Overall:

	Yes	No	Unsure
Do you feel APP is good value for money?	*Overall: Do you feel APP is good value for money? Yes	Do you feel APP is good value for money? No	Do you feel APP is good value for money? Unsure
Would you encourage another pharmacist or staff member to attend?	Would you encourage another pharmacist or staff member to attend? Yes	Would you encourage another pharmacist or staff member to attend? No	Would you encourage another pharmacist or staff member to attend? Unsure
Do you feel APP is a valuable experience for everyone in the pharmacy industry/ ie pharmacists, pharmacy owners, pharmacy staff, pharmacy students?	Do you feel APP is a valuable experience for everyone in the pharmacy industry/ ie pharmacists, pharmacy owners, pharmacy staff, pharmacy students? Yes	Do you feel APP is a valuable experience for everyone in the pharmacy industry/ ie pharmacists, pharmacy owners, pharmacy staff, pharmacy students? No	Do you feel APP is a valuable experience for everyone in the pharmacy industry/ ie pharmacists, pharmacy owners, pharmacy staff, pharmacy students? Unsure

23. Would you consider attending APP next year?

Would you consider attending APP next year? Yes	No	Unsure
Comments

24. Please tell us your suggestions for improving any part of APP:

Please tell us your suggestions for improving any part of APP:

25. Are there elements of other industry conferences or events which you suggest APP could adopt?

Are there elements of other industry conferences or events which you suggest APP could adopt?

26. Are you a Pharmacy Guild member?

Are you a Pharmacy Guild member? Yes

27. If not, are you interested in receiving Guild membership information including details of special members-only rates for Guild events such as APP?

If not, are you interested in receiving Guild membership information including details of special members-only rates for Guild events such as APP? Yes

28. Notice: the information on this survey is for internal use by The Pharmacy Guild of Australia and will be used for event planning and evaluative purposes only. All responses are strictly confidential. The Pharmacy Guild may use this information for future event marketing.

Notice: the information on this survey is for internal use by The Pharmacy Guild of Australia and will be used for event planning and evaluative purposes only. All responses are strictly confidential. The Pharmacy Guild may use this information for future event marketing. If you do not wish this to happen please tick this box

	More of	Less of	Don’t know	Current amount is just right
a) Primary care issues	*Which of the following topics would you like to see more or less of at APP? (Please select one answer per row) a) Primary care issues More of	a) Primary care issues Less of	a) Primary care issues Don’t know	a) Primary care issues Current amount is just right
b) DAA specifics	b) DAA specifics More of	b) DAA specifics Less of	b) DAA specifics Don’t know	b) DAA specifics Current amount is just right
c) Retailing and merchandising	c) Retailing and merchandising More of	c) Retailing and merchandising Less of	c) Retailing and merchandising Don’t know	c) Retailing and merchandising Current amount is just right
d) Counselling communication	d) Counselling communication More of	d) Counselling communication Less of	d) Counselling communication Don’t know	d) Counselling communication Current amount is just right
e) Presentations from innovative pharmacies/pharmacist entrepreneurs	e) Presentations from innovative pharmacies/pharmacist entrepreneurs More of	e) Presentations from innovative pharmacies/pharmacist entrepreneurs Less of	e) Presentations from innovative pharmacies/pharmacist entrepreneurs Don’t know	e) Presentations from innovative pharmacies/pharmacist entrepreneurs Current amount is just right
f) More educational and clinical sessions – diabetes, asthma, dementia and other medications	f) More educational and clinical sessions – diabetes, asthma, dementia and other medications More of	f) More educational and clinical sessions – diabetes, asthma, dementia and other medications Less of	f) More educational and clinical sessions – diabetes, asthma, dementia and other medications Don’t know	f) More educational and clinical sessions – diabetes, asthma, dementia and other medications Current amount is just right
g) Medicare Australia claims workshop	g) Medicare Australia claims workshop More of	g) Medicare Australia claims workshop Less of	g) Medicare Australia claims workshop Don’t know	g) Medicare Australia claims workshop Current amount is just right
h) HR and dealing with people	h) HR and dealing with people More of	h) HR and dealing with people Less of	h) HR and dealing with people Don’t know	h) HR and dealing with people Current amount is just right
i) Business case studies	i) Business case studies More of	i) Business case studies Less of	i) Business case studies Don’t know	i) Business case studies Current amount is just right
j) Drugs	j) Drugs More of	j) Drugs Less of	j) Drugs Don’t know	j) Drugs Current amount is just right
k) Customer service and marketing	k) Customer service and marketing More of	k) Customer service and marketing Less of	k) Customer service and marketing Don’t know	k) Customer service and marketing Current amount is just right
l) Complementary medicine and pharmacy	l) Complementary medicine and pharmacy More of	l) Complementary medicine and pharmacy Less of	l) Complementary medicine and pharmacy Don’t know	l) Complementary medicine and pharmacy Current amount is just right
m) Prospective pharmacy buyers discussion	m) Prospective pharmacy buyers discussion More of	m) Prospective pharmacy buyers discussion Less of	m) Prospective pharmacy buyers discussion Don’t know	m) Prospective pharmacy buyers discussion Current amount is just right
n) Community Pharmacy Agreement issues	n) Community Pharmacy Agreement issues More of	n) Community Pharmacy Agreement issues Less of	n) Community Pharmacy Agreement issues Don’t know	n) Community Pharmacy Agreement issues Current amount is just right
o) Policy and legislation issues relating to community pharmacy	o) Policy and legislation issues relating to community pharmacy More of	o) Policy and legislation issues relating to community pharmacy Less of	o) Policy and legislation issues relating to community pharmacy Don’t know	o) Policy and legislation issues relating to community pharmacy Current amount is just right