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1. Default Section
*
1
. What role(s) are you involved with in your organization?
What role(s) are you involved with in your organization?
Sales
Customer Service
Local Dispatcher
Long Distance Dispatcher
Revenue\Billing Clerk
Claims
General Accounting
AR Collections
Management
Other
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2
. Which of the following major MoversSuite modules do you use on a regular basis?
Which of the following major MoversSuite modules do you use on a regular basis?
Order Information
Special Services
International
Local Dispatch
Long Distance Dispatch
Tasks
Claims
Revenue Entry
Cash Receipts
Payment Management
AR Credit and Collections
3
. What percentage of the time do you spend in each module you checked above?
What percentage of the time do you spend in each module you checked above?
Order Information
Special Services
International
Local Dispatch
Long Distance Dispatch
Tasks
Claims
Revenue Entry
Cash Receipts
Payment Management
AR Credit and Collections
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4
. How often do you find yourself switching between modules during an average day?
How often do you find yourself switching between modules during an average day?
1 to 10
10 to 20
> 20
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5
. How annoying do you find switching between modules in MoversSuite?
How annoying do you find switching between modules in MoversSuite?
I don't
Some
Very
6
. What modules do you switch back and forth between frequently?
TO: Order Information
TO: Special Services
TO: International
TO: Local Dispatch
TO: Long Distance Dispatch
TO: Tasks
TO: Claims
TO: Revenue Entry
TO: Cash Receipts
TO: Payment Management
TO: AR Credit and Collections
FROM: Order Information
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What modules do you switch back and forth between frequently? FROM: Order Information TO: Order Information
FROM: Order Information TO: Special Services
FROM: Order Information TO: International
FROM: Order Information TO: Local Dispatch
FROM: Order Information TO: Long Distance Dispatch
FROM: Order Information TO: Tasks
FROM: Order Information TO: Claims
FROM: Order Information TO: Revenue Entry
FROM: Order Information TO: Cash Receipts
FROM: Order Information TO: Payment Management
FROM: Order Information TO: AR Credit and Collections
FROM: Special Services
FROM: Special Services TO: Order Information
FROM: Special Services TO: Special Services
FROM: Special Services TO: International
FROM: Special Services TO: Local Dispatch
FROM: Special Services TO: Long Distance Dispatch
FROM: Special Services TO: Tasks
FROM: Special Services TO: Claims
FROM: Special Services TO: Revenue Entry
FROM: Special Services TO: Cash Receipts
FROM: Special Services TO: Payment Management
FROM: Special Services TO: AR Credit and Collections
FROM: International
FROM: International TO: Order Information
FROM: International TO: Special Services
FROM: International TO: International
FROM: International TO: Local Dispatch
FROM: International TO: Long Distance Dispatch
FROM: International TO: Tasks
FROM: International TO: Claims
FROM: International TO: Revenue Entry
FROM: International TO: Cash Receipts
FROM: International TO: Payment Management
FROM: International TO: AR Credit and Collections
FROM: Local Dispatch
FROM: Local Dispatch TO: Order Information
FROM: Local Dispatch TO: Special Services
FROM: Local Dispatch TO: International
FROM: Local Dispatch TO: Local Dispatch
FROM: Local Dispatch TO: Long Distance Dispatch
FROM: Local Dispatch TO: Tasks
FROM: Local Dispatch TO: Claims
FROM: Local Dispatch TO: Revenue Entry
FROM: Local Dispatch TO: Cash Receipts
FROM: Local Dispatch TO: Payment Management
FROM: Local Dispatch TO: AR Credit and Collections
FROM: Long Distance Dispatch
FROM: Long Distance Dispatch TO: Order Information
FROM: Long Distance Dispatch TO: Special Services
FROM: Long Distance Dispatch TO: International
FROM: Long Distance Dispatch TO: Local Dispatch
FROM: Long Distance Dispatch TO: Long Distance Dispatch
FROM: Long Distance Dispatch TO: Tasks
FROM: Long Distance Dispatch TO: Claims
FROM: Long Distance Dispatch TO: Revenue Entry
FROM: Long Distance Dispatch TO: Cash Receipts
FROM: Long Distance Dispatch TO: Payment Management
FROM: Long Distance Dispatch TO: AR Credit and Collections
FROM: Tasks
FROM: Tasks TO: Order Information
FROM: Tasks TO: Special Services
FROM: Tasks TO: International
FROM: Tasks TO: Local Dispatch
FROM: Tasks TO: Long Distance Dispatch
FROM: Tasks TO: Tasks
FROM: Tasks TO: Claims
FROM: Tasks TO: Revenue Entry
FROM: Tasks TO: Cash Receipts
FROM: Tasks TO: Payment Management
FROM: Tasks TO: AR Credit and Collections
FROM: Claims
FROM: Claims TO: Order Information
FROM: Claims TO: Special Services
FROM: Claims TO: International
FROM: Claims TO: Local Dispatch
FROM: Claims TO: Long Distance Dispatch
FROM: Claims TO: Tasks
FROM: Claims TO: Claims
FROM: Claims TO: Revenue Entry
FROM: Claims TO: Cash Receipts
FROM: Claims TO: Payment Management
FROM: Claims TO: AR Credit and Collections
FROM: Revenue Entry
FROM: Revenue Entry TO: Order Information
FROM: Revenue Entry TO: Special Services
FROM: Revenue Entry TO: International
FROM: Revenue Entry TO: Local Dispatch
FROM: Revenue Entry TO: Long Distance Dispatch
FROM: Revenue Entry TO: Tasks
FROM: Revenue Entry TO: Claims
FROM: Revenue Entry TO: Revenue Entry
FROM: Revenue Entry TO: Cash Receipts
FROM: Revenue Entry TO: Payment Management
FROM: Revenue Entry TO: AR Credit and Collections
FROM: Cash Receipts
FROM: Cash Receipts TO: Order Information
FROM: Cash Receipts TO: Special Services
FROM: Cash Receipts TO: International
FROM: Cash Receipts TO: Local Dispatch
FROM: Cash Receipts TO: Long Distance Dispatch
FROM: Cash Receipts TO: Tasks
FROM: Cash Receipts TO: Claims
FROM: Cash Receipts TO: Revenue Entry
FROM: Cash Receipts TO: Cash Receipts
FROM: Cash Receipts TO: Payment Management
FROM: Cash Receipts TO: AR Credit and Collections
FROM: Payment Management
FROM: Payment Management TO: Order Information
FROM: Payment Management TO: Special Services
FROM: Payment Management TO: International
FROM: Payment Management TO: Local Dispatch
FROM: Payment Management TO: Long Distance Dispatch
FROM: Payment Management TO: Tasks
FROM: Payment Management TO: Claims
FROM: Payment Management TO: Revenue Entry
FROM: Payment Management TO: Cash Receipts
FROM: Payment Management TO: Payment Management
FROM: Payment Management TO: AR Credit and Collections
FROM: AR Credit and Collections
FROM: AR Credit and Collections TO: Order Information
FROM: AR Credit and Collections TO: Special Services
FROM: AR Credit and Collections TO: International
FROM: AR Credit and Collections TO: Local Dispatch
FROM: AR Credit and Collections TO: Long Distance Dispatch
FROM: AR Credit and Collections TO: Tasks
FROM: AR Credit and Collections TO: Claims
FROM: AR Credit and Collections TO: Revenue Entry
FROM: AR Credit and Collections TO: Cash Receipts
FROM: AR Credit and Collections TO: Payment Management
FROM: AR Credit and Collections TO: AR Credit and Collections
7
. Why do you typically switch from one module to another in MoversSuite?
Why do you typically switch from one module to another in MoversSuite?
*
8
. Do you use multiple sessions of MoversSuite at the same time?
Do you use multiple sessions of MoversSuite at the same time?
Yes
No
9
. If you use multiple MoversSuite sessions, how many do you use?
If you use multiple MoversSuite sessions, how many do you use?
2
3 - 4
> 4
10
. If you use multiple MoversSuite sessions, please explain how and why:
If you use multiple MoversSuite sessions, please explain how and why:
*
11
. Which company do you work for?
Which company do you work for?
12
. If you don't mind us contacting you about how you use MoversSuite please provide us with your name and email address.
If you don't mind us contacting you about how you use MoversSuite please provide us with your name and email address.
Name
E-mail
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