Customer Satisfaction Template Survey

1. How would you rate the quality of care at Piedmont Equine Practice?

How would you rate the quality of care at Piedmont Equine Practice? Extremely good

Very good

Moderately good

Slightly good

Not at all good

2. How professional are our doctors and staff?

How professional are our doctors and staff? Extremely professional

Very professional

Moderately professional

Slightly professional

Not at all professional

3. How would you rate our facilities in terms of cleanliness, efficiency and availability of necessary diagnostic tools?

How would you rate our facilities in terms of cleanliness, efficiency and availability of necessary diagnostic tools? Extremely good

Very good

Moderately good

Slightly good

Not at all good

4. Compared to our competitors, are the prices at Piedmont Equine more reasonable, less reasonable, or about the same?

Compared to our competitors, are the prices at Piedmont Equine more reasonable, less reasonable, or about the same? Much more reasonable

Somewhat more reasonable

Slightly more reasonable

About as reasonable

Slightly less reasonable

Somewhat less reasonable

Much less reasonable

5. Do you feel that your horse received the best quality of care in terms of the availability of specialists for treatment and/ or consultation?

Do you feel that your horse received the best quality of care in terms of the availability of specialists for treatment and/ or consultation? Extremely satisfied

Very satisfied

Moderately satisfied

Slightly satisfied

Not at all satisfied

6. How well do you think the doctors and staff communicated with you about treatment, options and cost throughout your horse's stay at Piedmont Equine?

How well do you think the doctors and staff communicated with you about treatment, options and cost throughout your horse's stay at Piedmont Equine? Extremely well

Very well

Moderately well

Slightly well

Not at all well

Not applicable

7. Were your horse's discharge papers clear and easy to understand in terms of ongoing care at the farm?

Were your horse's discharge papers clear and easy to understand in terms of ongoing care at the farm? Extremely satisfactory

Moderately satisfactory

Slightly satisfactory

Slightly dissatisfactory

Moderately dissatisfactory

Not Applicable

8. How would you rate the quality and timeliness of follow-up treatment for your horse after discharge from the clinic?

How would you rate the quality and timeliness of follow-up treatment for your horse after discharge from the clinic? Extremely good

Very good

Moderately good

Slightly good

Not at all good

Not Applicable

9. How likely are you to come back to Piedmont Equine or recommend us to people you know ?

How likely are you to come back to Piedmont Equine or recommend us to people you know ? Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

10. Is there something not covered in the above questions that you'd like to share? Is there something you particularly liked, or something you disliked?

Is there something not covered in the above questions that you'd like to share? Is there something you particularly liked, or something you disliked?

Customer Satisfaction Template
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PEP Client Survey

1. How would you rate the quality of care at Piedmont Equine Practice?

2. How professional are our doctors and staff?

3. How would you rate our facilities in terms of cleanliness, efficiency and availability of necessary diagnostic tools?

4. Compared to our competitors, are the prices at Piedmont Equine more reasonable, less reasonable, or about the same?

5. Do you feel that your horse received the best quality of care in terms of the availability of specialists for treatment and/ or consultation?

6. How well do you think the doctors and staff communicated with you about treatment, options and cost throughout your horse's stay at Piedmont Equine?

7. Were your horse's discharge papers clear and easy to understand in terms of ongoing care at the farm?

8. How would you rate the quality and timeliness of follow-up treatment for your horse after discharge from the clinic?

9. How likely are you to come back to Piedmont Equine or recommend us to people you know ?

10. Is there something not covered in the above questions that you'd like to share? Is there something you particularly liked, or something you disliked?

Customer Satisfaction TemplateExit this survey

PEP Client Survey

1. How would you rate the quality of care at Piedmont Equine Practice?

2. How professional are our doctors and staff?

3. How would you rate our facilities in terms of cleanliness, efficiency and availability of necessary diagnostic tools?

4. Compared to our competitors, are the prices at Piedmont Equine more reasonable, less reasonable, or about the same?

5. Do you feel that your horse received the best quality of care in terms of the availability of specialists for treatment and/ or consultation?

6. How well do you think the doctors and staff communicated with you about treatment, options and cost throughout your horse's stay at Piedmont Equine?

7. Were your horse's discharge papers clear and easy to understand in terms of ongoing care at the farm?

8. How would you rate the quality and timeliness of follow-up treatment for your horse after discharge from the clinic?

9. How likely are you to come back to Piedmont Equine or recommend us to people you know ?

10. Is there something not covered in the above questions that you'd like to share? Is there something you particularly liked, or something you disliked?

Customer Satisfaction Template
Exit this survey