Website survey

Thank you for visiting our site today. Please take 6 minutes to share your opinions, which are essential in helping us provide the best customer experience possible.

Required questions are denoted by an *.

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1. Which of the following best describes you?

Which of the following best describes you? Consumer ( who is looking for products to use in your own home only)

Builder / Remodeler

Contractor

Cabinet Manufacturer / OEM

Designer / Architect

Property Manager / Landlord

Other (please specify)

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2. Is it your first time visiting our website?

Is it your first time visiting our website? Yes

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3. What is your primary reason for visiting Libertyhardware.com today? (Please select all that apply.)

What is your primary reason for visiting Libertyhardware.com today? (Please select all that apply.) Purchase: product(s)

Research: product(s)

Research: brand(s)

Research: price(s)

Research: company

Find: Inspiration for a Home Improvement project

Find: Replacement part(s)

Find: Technical specification sheet(s)

Find: Installation tips/ tutorials

Other (please specify)

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4. If your primary reason was regarding our products, what specific product(s) were you looking for (please select all that apply)?

If your primary reason was regarding our products, what specific product(s) were you looking for (please select all that apply)? Bath Hardware Accessories (i.e. towel bar, toilet paper holder, towel ring..)

Bath Safety

Ground Anchors

Decorative Cabinet Hardware

Drawer Slides

Hinges/Latches/Catches

Mailbox Post

Hooks/Hook Rails/ Storages

Wall Plates

Other (please specify)

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5. Where else have you shopped for / researched the same product(s) (please select all that apply)?

Where else have you shopped for / researched the same product(s) (please select all that apply)? Retailers' websites (e.g., TheHomeDepot.com, Lowes.com, Walmart.com..)

Other online sites (e.g., Amazon.com, Build.com)

Retailer(s)

Magazine(s)

Catalog(s)

Other (please specify)

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6. Which of the following sources drove you to visit the site today?

Which of the following sources drove you to visit the site today? Call with Liberty Hardware Customer Solutions

Link provided on product packaging

Friends/ Family referral

Trade show representative(s)

Web search

After visiting our Facebook page

After visiting a retailer or a showroom

Contractor/ Home Builder/ Designer' s recommendation

Home Improvement Blog/ Forum reference

Other (please specify)

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7. Please indicate how much you agree or disagree with the statements below about your recent experience on our LibertyHardware.com site.

	Disagree Strongly	Disagree Somewhat	Neither Agree nor Disagree	Agree Somewhat	Agree Strongly
The site layout is easy to navigate.	*Please indicate how much you agree or disagree with the statements below about your recent experience on our LibertyHardware.com site. The site layout is easy to navigate. Disagree Strongly	The site layout is easy to navigate. Disagree Somewhat	The site layout is easy to navigate. Neither Agree nor Disagree	The site layout is easy to navigate. Agree Somewhat	The site layout is easy to navigate. Agree Strongly
The information on the site is thorough and understandable.	The information on the site is thorough and understandable. Disagree Strongly	The information on the site is thorough and understandable. Disagree Somewhat	The information on the site is thorough and understandable. Neither Agree nor Disagree	The information on the site is thorough and understandable. Agree Somewhat	The information on the site is thorough and understandable. Agree Strongly
The overall visual presentation is appealing.	The overall visual presentation is appealing. Disagree Strongly	The overall visual presentation is appealing. Disagree Somewhat	The overall visual presentation is appealing. Neither Agree nor Disagree	The overall visual presentation is appealing. Agree Somewhat	The overall visual presentation is appealing. Agree Strongly

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8. Were you able to accomplish what you set out to do when visiting the site today?

Were you able to accomplish what you set out to do when visiting the site today? Yes

Website survey

1.

*1. Which of the following best describes you?

*2. Is it your first time visiting our website?

*3. What is your primary reason for visiting Libertyhardware.com today? (Please select all that apply.)

*4. If your primary reason was regarding our products, what specific product(s) were you looking for (please select all that apply)?

*5. Where else have you shopped for / researched the same product(s) (please select all that apply)?

*6. Which of the following sources drove you to visit the site today?

*7. Please indicate how much you agree or disagree with the statements below about your recent experience on our LibertyHardware.com site.

*8. Were you able to accomplish what you set out to do when visiting the site today?

*
1. Which of the following best describes you?

*
2. Is it your first time visiting our website?

*
3. What is your primary reason for visiting Libertyhardware.com today? (Please select all that apply.)

*
4. If your primary reason was regarding our products, what specific product(s) were you looking for (please select all that apply)?

*
5. Where else have you shopped for / researched the same product(s) (please select all that apply)?

*
6. Which of the following sources drove you to visit the site today?

*
7. Please indicate how much you agree or disagree with the statements below about your recent experience on our LibertyHardware.com site.

*
8. Were you able to accomplish what you set out to do when visiting the site today?