Greatest Communication Challenges
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1. Greatest Communication Challenges

This survey will provide you with an opportunity to identify and articulate communication and communication-related business issues. All information will be held in strictest confidence by Umberger Development Partners Inc. It will only be discussed with you.

1. Instructions:
Rate each of the 10 statements below using the following 7-point scale:

1 = This is not a problem at all.
2 = Rarely do we have to deal with this.
3 = Occasionally we have to deal with this but it does not interfere with productivity.
4 = Sometimes it interferes with productivity and sometimes it doesn’t.
5 = Frequently this is a problem.
6 = Usually this is a problem.
7 = We can’t get anything done because this is such a problem.

Note: “You” refers to you personally and/or any of your team members.

	1	2	3	4	5	6	7
1. others not being convinced of the significance of your message	*Instructions: Rate each of the 10 statements below using the following 7-point scale: 1 = This is not a problem at all. 2 = Rarely do we have to deal with this. 3 = Occasionally we have to deal with this but it does not interfere with productivity. 4 = Sometimes it interferes with productivity and sometimes it doesn’t. 5 = Frequently this is a problem. 6 = Usually this is a problem. 7 = We can’t get anything done because this is such a problem. Note: “You” refers to you personally and/or any of your team members. 1. others not being convinced of the significance of your message 1	1. others not being convinced of the significance of your message 2	1. others not being convinced of the significance of your message 3	1. others not being convinced of the significance of your message 4	1. others not being convinced of the significance of your message 5	1. others not being convinced of the significance of your message 6	1. others not being convinced of the significance of your message 7
2. lack of clear, concise, compelling communication when it is most needed	2. lack of clear, concise, compelling communication when it is most needed 1	2. lack of clear, concise, compelling communication when it is most needed 2	2. lack of clear, concise, compelling communication when it is most needed 3	2. lack of clear, concise, compelling communication when it is most needed 4	2. lack of clear, concise, compelling communication when it is most needed 5	2. lack of clear, concise, compelling communication when it is most needed 6	2. lack of clear, concise, compelling communication when it is most needed 7
3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information	3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information 1	3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information 2	3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information 3	3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information 4	3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information 5	3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information 6	3. Subject Matter Experts (SMEs) using so much tech-talk that non-SMEs don’t understand the information 7
4. not gaining the support you need from your stakeholders in order to achieve a goal	4. not gaining the support you need from your stakeholders in order to achieve a goal 1	4. not gaining the support you need from your stakeholders in order to achieve a goal 2	4. not gaining the support you need from your stakeholders in order to achieve a goal 3	4. not gaining the support you need from your stakeholders in order to achieve a goal 4	4. not gaining the support you need from your stakeholders in order to achieve a goal 5	4. not gaining the support you need from your stakeholders in order to achieve a goal 6	4. not gaining the support you need from your stakeholders in order to achieve a goal 7
5. team members not communicating clearly with one another	5. team members not communicating clearly with one another 1	5. team members not communicating clearly with one another 2	5. team members not communicating clearly with one another 3	5. team members not communicating clearly with one another 4	5. team members not communicating clearly with one another 5	5. team members not communicating clearly with one another 6	5. team members not communicating clearly with one another 7
6. “personality conflicts” getting in the way of productivity	6. “personality conflicts” getting in the way of productivity 1	6. “personality conflicts” getting in the way of productivity 2	6. “personality conflicts” getting in the way of productivity 3	6. “personality conflicts” getting in the way of productivity 4	6. “personality conflicts” getting in the way of productivity 5	6. “personality conflicts” getting in the way of productivity 6	6. “personality conflicts” getting in the way of productivity 7
7. presentations lacking the polish necessary to be most effective	7. presentations lacking the polish necessary to be most effective 1	7. presentations lacking the polish necessary to be most effective 2	7. presentations lacking the polish necessary to be most effective 3	7. presentations lacking the polish necessary to be most effective 4	7. presentations lacking the polish necessary to be most effective 5	7. presentations lacking the polish necessary to be most effective 6	7. presentations lacking the polish necessary to be most effective 7
8. team experiencing challenges that are leading to decreased productivity or teamwork	8. team experiencing challenges that are leading to decreased productivity or teamwork 1	8. team experiencing challenges that are leading to decreased productivity or teamwork 2	8. team experiencing challenges that are leading to decreased productivity or teamwork 3	8. team experiencing challenges that are leading to decreased productivity or teamwork 4	8. team experiencing challenges that are leading to decreased productivity or teamwork 5	8. team experiencing challenges that are leading to decreased productivity or teamwork 6	8. team experiencing challenges that are leading to decreased productivity or teamwork 7
9. team member lacking a key element of leadership in order to move to the next level	9. team member lacking a key element of leadership in order to move to the next level 1	9. team member lacking a key element of leadership in order to move to the next level 2	9. team member lacking a key element of leadership in order to move to the next level 3	9. team member lacking a key element of leadership in order to move to the next level 4	9. team member lacking a key element of leadership in order to move to the next level 5	9. team member lacking a key element of leadership in order to move to the next level 6	9. team member lacking a key element of leadership in order to move to the next level 7
10. team members not putting into practice on the job what they learn at meetings or conferences	10. team members not putting into practice on the job what they learn at meetings or conferences 1	10. team members not putting into practice on the job what they learn at meetings or conferences 2	10. team members not putting into practice on the job what they learn at meetings or conferences 3	10. team members not putting into practice on the job what they learn at meetings or conferences 4	10. team members not putting into practice on the job what they learn at meetings or conferences 5	10. team members not putting into practice on the job what they learn at meetings or conferences 6	10. team members not putting into practice on the job what they learn at meetings or conferences 7

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