Website Satisfaction Survey
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1. Default Section
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1
. How did you hear about 2-1-1 Broward?
How did you hear about 2-1-1 Broward?
referred by a friend
referred by a professional
tv/radio
Newspaper/Direct Mail
searching the Web
Billboard/bus tail
Community fair / event
Other (please specify)
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2
. Why did you visit the 2-1-1 Broward website today?
Why did you visit the 2-1-1 Broward website today?
I needed help
Wanted to know more about 2-1-1 Broward
Want to know about ways to help 2-1-1 Broward
Other (please specify)
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3
. Did you find what you were looking for on our website?
Did you find what you were looking for on our website?
Yes
No
No, please tell us what you were looking for
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4
. Was the information you found useful?
Was the information you found useful?
Yes
No
Too Vague
Too much information
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5
. Was the site easy to navigate?
Was the site easy to navigate?
Very easy
Easy
Difficult
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6
. Would you use the 2-1-1 Broward website again to search for help finding local services or resources?
Would you use the 2-1-1 Broward website again to search for help finding local services or resources?
Yes
No
Maybe
Does not apply
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7
. Would you recommend the 2-1-1 Broward website to a friend or colleague?
Would you recommend the 2-1-1 Broward website to a friend or colleague?
Yes
No
Maybe
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8
. How much more do you understand about 2-1-1 Broward after visiting our website?
How much more do you understand about 2-1-1 Broward after visiting our website?
Much more
A little more
No more
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9
. I would like to receive updates about 2-1-1 Broward. Please select your preferred method of communication.
(2-1-1 Broward will not share or sell your information.)
E-mail
Mail
Both
Yes
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I would like to receive updates about 2-1-1 Broward. Please select your preferred method of communication. (2-1-1 Broward will not share or sell your information.) Yes E-mail
Yes Mail
Yes Both
No
No E-mail
No Mail
No Both
Please add contact information here
10
. Comments:
Comments:
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