Beachcomber Salon Guest Experience
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1. Experience Survey
1
. Which stylist served you during your visit?
Please select a stylist
Carole
Stephanie
Krista
Dawn
Katie
Kari
Other
Which stylist served you during your visit? Please select a stylist
2
. On the following scale, how would you rate the following:
Poor
Below expectations
Average
Met expectations
Exceeded expectations
The attentiveness of your stylist.
*
On the following scale, how would you rate the following: The attentiveness of your stylist. Poor
The attentiveness of your stylist. Below expectations
The attentiveness of your stylist. Average
The attentiveness of your stylist. Met expectations
The attentiveness of your stylist. Exceeded expectations
Your stylist's skills.
Your stylist's skills. Poor
Your stylist's skills. Below expectations
Your stylist's skills. Average
Your stylist's skills. Met expectations
Your stylist's skills. Exceeded expectations
Your stylist's knowledge of products used during your styling session
Your stylist's knowledge of products used during your styling session Poor
Your stylist's knowledge of products used during your styling session Below expectations
Your stylist's knowledge of products used during your styling session Average
Your stylist's knowledge of products used during your styling session Met expectations
Your stylist's knowledge of products used during your styling session Exceeded expectations
3
. On the following scale, how would you rate the environment at Beachcomber Salon?
Poor
Below expectations
Average
Met expectations
Exceeded expectations
The overall environment of the salon space
*
On the following scale, how would you rate the environment at Beachcomber Salon? The overall environment of the salon space Poor
The overall environment of the salon space Below expectations
The overall environment of the salon space Average
The overall environment of the salon space Met expectations
The overall environment of the salon space Exceeded expectations
The salon appearance and cleanliness.
The salon appearance and cleanliness. Poor
The salon appearance and cleanliness. Below expectations
The salon appearance and cleanliness. Average
The salon appearance and cleanliness. Met expectations
The salon appearance and cleanliness. Exceeded expectations
The choice of refreshments.
The choice of refreshments. Poor
The choice of refreshments. Below expectations
The choice of refreshments. Average
The choice of refreshments. Met expectations
The choice of refreshments. Exceeded expectations
The choice of music.
The choice of music. Poor
The choice of music. Below expectations
The choice of music. Average
The choice of music. Met expectations
The choice of music. Exceeded expectations
The overall mood of the salon including stylists, staff, and other guests.
The overall mood of the salon including stylists, staff, and other guests. Poor
The overall mood of the salon including stylists, staff, and other guests. Below expectations
The overall mood of the salon including stylists, staff, and other guests. Average
The overall mood of the salon including stylists, staff, and other guests. Met expectations
The overall mood of the salon including stylists, staff, and other guests. Exceeded expectations
Guest suggestions/comments
4
. On the following scale, how would your rate your guest experience?
Poor
Below expectations
Average
Met expectations
Exceeded expectations
Greeting upon entering Beachcomber Salon.
*
On the following scale, how would your rate your guest experience? Greeting upon entering Beachcomber Salon. Poor
Greeting upon entering Beachcomber Salon. Below expectations
Greeting upon entering Beachcomber Salon. Average
Greeting upon entering Beachcomber Salon. Met expectations
Greeting upon entering Beachcomber Salon. Exceeded expectations
Interaction with your stylist.
Interaction with your stylist. Poor
Interaction with your stylist. Below expectations
Interaction with your stylist. Average
Interaction with your stylist. Met expectations
Interaction with your stylist. Exceeded expectations
Interaction with other Beachcomber Salon team members.
Interaction with other Beachcomber Salon team members. Poor
Interaction with other Beachcomber Salon team members. Below expectations
Interaction with other Beachcomber Salon team members. Average
Interaction with other Beachcomber Salon team members. Met expectations
Interaction with other Beachcomber Salon team members. Exceeded expectations
Guest Checkout
Guest Checkout Poor
Guest Checkout Below expectations
Guest Checkout Average
Guest Checkout Met expectations
Guest Checkout Exceeded expectations
Guest suggestions/comments
5
. Please enter your name & email address for a chance to win a $50.00 gift Beachcomber Salon gift card.
Please enter your name & email address for a chance to win a $50.00 gift Beachcomber Salon gift card.
Name
Email
Thank you once again for taking the time to fill out this customer survey.
This form is submitted to us anonymously and will not show your e-mail or web address.
The information provided will be used exclusively by Beachcomber Salon and will not be sold to, or shared with any third party.
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