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DRS Satisfaction Survey

The survey is divided into two sections:

1. General DRS communication
2. Website/TSC related questions

Question Title

* 1. Please rate your contacts with DRS

	Excellent	Good	Fair	Poor	N/A
Telephone Assistance from a DRS Representative	Telephone Assistance from a DRS Representative Excellent	Telephone Assistance from a DRS Representative Good	Telephone Assistance from a DRS Representative Fair	Telephone Assistance from a DRS Representative Poor	Telephone Assistance from a DRS Representative N/A
Walk-in Assistance at a DRS office	Walk-in Assistance at a DRS office Excellent	Walk-in Assistance at a DRS office Good	Walk-in Assistance at a DRS office Fair	Walk-in Assistance at a DRS office Poor	Walk-in Assistance at a DRS office N/A
DRS Website (www.ct.gov/drs)	DRS Website (www.ct.gov/drs) Excellent	DRS Website (www.ct.gov/drs) Good	DRS Website (www.ct.gov/drs) Fair	DRS Website (www.ct.gov/drs) Poor	DRS Website (www.ct.gov/drs) N/A
Twitter	Twitter Excellent	Twitter Good	Twitter Fair	Twitter Poor	Twitter N/A
Written Correspondence	Written Correspondence Excellent	Written Correspondence Good	Written Correspondence Fair	Written Correspondence Poor	Written Correspondence N/A
Email Contact (secure or internet)	Email Contact (secure or internet) Excellent	Email Contact (secure or internet) Good	Email Contact (secure or internet) Fair	Email Contact (secure or internet) Poor	Email Contact (secure or internet) N/A

Other (please explain if fair or poor)

Question Title

* 2. DRS offers informational e-blasts and tweets. How interested are you in receiving electronic information from DRS?

Extremely interested

Very interested

Moderately interested

Slightly interested

Not at all interested