Services and Web site Survey
 

1. Satisfaction

 
 17% 
South Carolina Association of Nonprofit Organizations (SCANPO) was founded in 1997. It is a 501(c)3 statewide network for board and staff of nonprofit organizations, a resource center for organizational effectiveness and an advocate for the sector as a whole. SCANPO’s mission is to serve, support and strengthen nonprofit organizations for a better South Carolina.

This survey will set the course for assessing programs and web site functionality for the future. We ask you to be part of this growth activity and help assemble the best benefit for South Carolina nonprofit organizations.

This Survey of Services and Web site assessment is quick and easy to complete. We estimate it will take less than 15 minutes. Individuals who provide their information and submit completed surveys will be entered into a drawing for a free registration to the 2010 Annual Nonprofit Conference in Hilton Head, SC on March 10-11,2010.

All information you provide will be use to enhance functionality and information availability on the SCANPO Web site as well as enhance services.

1. Which of the following best reflects your organizations experience with SCANPO?

2. Other than price, why is your organization not a SCANPO member?

3. Overall how satisfied are you with SCANPO?

4. Please rate your satisfaction with Information and Research services from SCANPO via E-mail Alerts.

 Very SatisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery UnsatisfiedNot UsedNot Aware
Network e-news Network
Member e-mails
Legislative Update
Grants alerts
Event Registration reminders
Publication information reminders

5. Please rate your satisfaction with Resource Publications from SCANPO.

 Very SatisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery UnsatisfiedNot UsedNot Aware
Nonprofit Sector Report
Compensation and Benefit Survey
Compensation and Benefit Survey Report
Media Guide
Model Employee Handbook and Employer Kit
Nonprofits 101: A guide for board members and staff of new and smaller 501(c)3 organizations
The Nonprofit Corporate Practice Manual
The Advocate (SCANPO’s quarterly newsletter)

6. Please rate your satisfaction with Web-based services from SCANPO.

 Very SatisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery UnsatisfiedNot UsedNot Aware
www.scanpo.org
SCANPO online Job Board
SC Nonprofit Network Directory
Online Consultant Database
Nonprofit Business Directory
Nonprofit Resource Library
Training Calendar
The Nonprofit Helpline (info@scanpo.org)

7. Please rate your satisfaction with Education and Training services from SCANPO.

 Very SatisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery UnsatisfiedNot UsedNot Aware
Annual Nonprofit Conference
Public Policy Conference
Preserving the Public Trust Trainings
Nonprofit Day at the Capital
Fundraising training/workshops
Advocacy/Lobbying training workshops
Social Media training workshops
Technology trainings/workshops

8. Please rate your satisfaction with Cost-saving programs from SCANPO.

 Very SatisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery UnsatisfiedNot UsedNot Aware
Office Supplies Discounts with Greenville Office Supply
SCANPO Job Center
D&O Program
The Harford/Edward Jones Retirement Plan
The Nonprofit Risk Management Center
Society for Nonprofit Organizations
ReadyTalk audio and web conferencing
WorkLife Financial – Human Resources Outsourcing
First Nonprofit Unemployment Program
Cooley and Darling Insurance Company
Nationwide Insurance Company
Carolina Business Equipment
Don Kramer’s Nonprofit Issues
Jossey Bass and Fieldstone Alliance Discounts
Enterprise Rent –a- Car
Giftworks Donor Software
Profitcents financial software
Spirit Telecom telephone services
T-Mobile wireless services
Sprint wireless services

9. Please rate your satisfaction with Awards and Recognistion programs from SCANPO.

 Very SatisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery UnsatisfiedNot UsedNot Aware
Erin Hardwick Nonprofit Management Awards
Francis Marion Leadership Award

10. Is there a service that you’re not receiving that you would like to receive?

11. What information needs, if any, represent the greatest need for your organization, (that is, you need information but have a hard time getting it)?

12. Please rate your satisfaction with SCANPO on each of the following services.

 Very SatisfiedSatisfiedNeither satisfied nor unsatisfiedUnsatisfiedVery Unsatisfied
Responsiveness of SCANPO Staff
SCANPO’s leadership on state-level issues facing nonprofits
SCANPO’s leadership on national-level issues facing nonprofits
Cost of membership dues
Value of membership for amount paid

13. Please describe anything else that would be helpful for SCANPO to know about your membership experience.

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