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Award Nomination
We’re delighted that our representative went the extra mile for you and delivered exceptional service. Thank you for taking the time to nominate them for a Scottish Water gem award. It’s important to us that they get the recognition they deserve for a job well done.
Your name:
Your name:
Your address:
Your address:
Service Request Number:
You’ll find it on the card we left with you when we called.
Service Request Number:
You’ll find it on the card we left with you when we called.
Who would you like to nominate for a gem award?
Don’t worry if you don’t know their name. We’ll know from the Service Request number.
Who would you like to nominate for a gem award?
Don’t worry if you don’t know their name. We’ll know from the Service Request number.
How did this person go the extra mile for you?
Tell us how they helped you and why you were so impressed with the service you received.
How did this person go the extra mile for you?
Tell us how they helped you and why you were so impressed with the service you received.
Contact number:
We may want to contact you again to get more information about your nomination. If you’re happy for us to call you, please give us your phone number.
Contact number:
We may want to contact you again to get more information about your nomination. If you’re happy for us to call you, please give us your phone number.
Thank you for taking the time to give us your feedback. Positive feedback is so motivational and we use it to improve the service to all our customers.
We will award a gem certificate to the person/s you have nominated and their Line Manager will also be notified of the extra mile they have clearly gone for you.
For Scottish Water use only
Contact Centre by phone
Contact Centre by email
TL/TM by phone
TL/TM by email
TL/TM other
CMU by letter
CMU by email
Other
For Scottish Water use only
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