Admiralty's Customer Satisfaction
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1
. How well do the customer service representatives at our company answer your questions?
How well do the customer service representatives at our company answer your questions?
Extremely well
Very well
Moderately well
Slightly well
Not at all well
2
. How knowledgeable were the customer service representatives at our company?
How knowledgeable were the customer service representatives at our company?
Extremely knowledgeable
Very knowledgeable
Moderately knowledgeable
Slightly knowledgeable
Not at all knowledgeable
3
. Was your experience with customer service at our company better than you expected it to be, worse than you expected it to be, or about what you expected it to be?
Was your experience with customer service at our company better than you expected it to be, worse than you expected it to be, or about what you expected it to be?
Much better
Somewhat better
Slightly better
About what was expected
Slightly worse
Somewhat worse
Much worse
4
. Do you like our service, neither like nor dislike it, or dislike it?
Do you like our service, neither like nor dislike it, or dislike it?
Like a great deal
Like a moderate amount
Like a little
Neither like nor dislike
Dislike a little
Dislike a moderate amount
Dislike a great deal
5
. How likely are you to recommend our company to people you know ?
How likely are you to recommend our company to people you know ?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
6
. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?
Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?
Much more reasonable
Somewhat more reasonable
Slightly more reasonable
About as reasonable
Slightly less reasonable
Somewhat less reasonable
Much less reasonable
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