IGT Survey
TITO Printer Maintenance
This survey is to determine the percentage of properties that utilize the TITO printers' sliding capabilities to administer service on the printer.
1
. Which printer make and model is installed in the majority of your machines?
Which printer make and model is installed in the majority of your machines?
Futurelogic GenI
Futurelogic GenII
Transact Epic 950
Nanoptix Paycheck 4
2
. Concerning your TITO media stock, what size of stack do you purchase from your TITO ticket supplier?
Concerning your TITO media stock, what size of stack do you purchase from your TITO ticket supplier?
200 Ticket Stack
400 Ticket Stack
600 Ticket Stack
800 Ticket Stack or larger
3
. If you do purchase one of the larger ticket stacks (800 or larger), what approximate size of stack actually gets placed in the printer? (Some properties will buy 1200 ticket stacks, but will break them down into smaller stacks for use)
If you do purchase one of the larger ticket stacks (800 or larger), what approximate size of stack actually gets placed in the printer? (Some properties will buy 1200 ticket stacks, but will break them down into smaller stacks for use)
200 Ticket Stack
400 Ticket Stack
600 Ticket Stack
Other
I do not purchase stacks of 800 tickets or larger
4
. On average, how many times per day do the TITO printers need some type of attention (i.e. paper out, paper jam, printer tilt or fault)?
On average, how many times per day do the TITO printers need some type of attention (i.e. paper out, paper jam, printer tilt or fault)?
0-1 times per day
2-3 times per day
4-5 times per day
6 or more times per day
5
. If a TITO printer needs attention, do the property technicians utilize the “easy access” sliding capability of the printer?
If a TITO printer needs attention, do the property technicians utilize the “easy access” sliding capability of the printer?
Yes
No
Depending on the cabinet model
Not sure
6
. If the sliding capability of the TITO printer was removed, would you anticipate printer maintenance to become……?
If the sliding capability of the TITO printer was removed, would you anticipate printer maintenance to become……?
More difficult
Less difficult
Neither more or less difficult
7
. Considering question 6 above, please use the comment box below to add any additional thought, concerns, or suggestions pertaining to printer access and maintenance.
Considering question 6 above, please use the comment box below to add any additional thought, concerns, or suggestions pertaining to printer access and maintenance.
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