JustVendors Market Research Purchaser2 Survey

Thank you for taking part in this survey. We are trying to identify the variety of factors that influence purchase decisions for small to medium businesses. JustVendors is working to provide discounts to these businesses for the products and services they buy regularly.

1. What is the name of the organization in which you work? What industry is this organization a part of? What is your position at this organization?

What is the name of the organization in which you work? What industry is this organization a part of? What is your position at this organization?

2. What product(s) and service(s) are you responsible for purchasing at your job?

What product(s) and service(s) are you responsible for purchasing at your job?

3. What is your organization's most crucial product/ service that you purchase?

What is your organization's most crucial product/ service that you purchase?

4. Please prioritize the following factors in relation to how you make purchasing decisions:

	First	Second	Third	Fourth	Fifth	Sixth
Price	*Please prioritize the following factors in relation to how you make purchasing decisions: Price First	Price Second	Price Third	Price Fourth	Price Fifth	Price Sixth
Quality	Quality First	Quality Second	Quality Third	Quality Fourth	Quality Fifth	Quality Sixth
Speed of delivery	Speed of delivery First	Speed of delivery Second	Speed of delivery Third	Speed of delivery Fourth	Speed of delivery Fifth	Speed of delivery Sixth
Store location	Store location First	Store location Second	Store location Third	Store location Fourth	Store location Fifth	Store location Sixth
Customer Service	Customer Service First	Customer Service Second	Customer Service Third	Customer Service Fourth	Customer Service Fifth	Customer Service Sixth
How socially responsible is the product/vendor (recycled, FairTrade, etc.)	How socially responsible is the product/vendor (recycled, FairTrade, etc.) First	How socially responsible is the product/vendor (recycled, FairTrade, etc.) Second	How socially responsible is the product/vendor (recycled, FairTrade, etc.) Third	How socially responsible is the product/vendor (recycled, FairTrade, etc.) Fourth	How socially responsible is the product/vendor (recycled, FairTrade, etc.) Fifth	How socially responsible is the product/vendor (recycled, FairTrade, etc.) Sixth

Other (please specify)

5. Where do you purchase your office supplies?

Where do you purchase your office supplies? A Local Independent Store

Office Depot

Staples

Other (please specify)

6. How satisfied are you with your office supply company based on the following criteria?

	Very Satisfied	Satisfied	Neutral	Not Satisfied
Customer Service	*How satisfied are you with your office supply company based on the following criteria? Customer Service Very Satisfied	Customer Service Satisfied	Customer Service Neutral	Customer Service Not Satisfied
Product Quality	Product Quality Very Satisfied	Product Quality Satisfied	Product Quality Neutral	Product Quality Not Satisfied
Product Price	Product Price Very Satisfied	Product Price Satisfied	Product Price Neutral	Product Price Not Satisfied
Discounts offered	Discounts offered Very Satisfied	Discounts offered Satisfied	Discounts offered Neutral	Discounts offered Not Satisfied

Other (please specify)

7. Which product(s) or service(s) is it important for you to receive a discount?

	Crucial	Important	Not important	Don't Purchase
Office Supplies	*Which product(s) or service(s) is it important for you to receive a discount? Office Supplies Crucial	Office Supplies Important	Office Supplies Not important	Office Supplies Don't Purchase
Electricity	Electricity Crucial	Electricity Important	Electricity Not important	Electricity Don't Purchase
Insurance	Insurance Crucial	Insurance Important	Insurance Not important	Insurance Don't Purchase
Credit Card Processing	Credit Card Processing Crucial	Credit Card Processing Important	Credit Card Processing Not important	Credit Card Processing Don't Purchase
Shredding	Shredding Crucial	Shredding Important	Shredding Not important	Shredding Don't Purchase
Shipping	Shipping Crucial	Shipping Important	Shipping Not important	Shipping Don't Purchase
Payroll	Payroll Crucial	Payroll Important	Payroll Not important	Payroll Don't Purchase
Accounting	Accounting Crucial	Accounting Important	Accounting Not important	Accounting Don't Purchase
Banking	Banking Crucial	Banking Important	Banking Not important	Banking Don't Purchase
Clothing/ Uniforms	Clothing/ Uniforms Crucial	Clothing/ Uniforms Important	Clothing/ Uniforms Not important	Clothing/ Uniforms Don't Purchase
IT	IT Crucial	IT Important	IT Not important	IT Don't Purchase
Phones	Phones Crucial	Phones Important	Phones Not important	Phones Don't Purchase
Car Rentals	Car Rentals Crucial	Car Rentals Important	Car Rentals Not important	Car Rentals Don't Purchase
Hotels	Hotels Crucial	Hotels Important	Hotels Not important	Hotels Don't Purchase
Retirement Planning	Retirement Planning Crucial	Retirement Planning Important	Retirement Planning Not important	Retirement Planning Don't Purchase

Other (please specify your main product/ service)

8. Are you part of any trade associations, chamber of commerce, and/or co-op?

Are you part of any trade associations, chamber of commerce, and/or co-op? Yes, which one (s)?
No, why not?

9. We are currently seeking to broaden our knowledge of socially responsible vendors and businesses interested in purchasers. Please share any ideas or contacts you may have.

We are currently seeking to broaden our knowledge of socially responsible vendors and businesses interested in purchasers. Please share any ideas or contacts you may have.

10. Please let us know how we can reach you if we have any follow up questions. Thank you for your time.

Please let us know how we can reach you if we have any follow up questions. Thank you for your time.

JustVendors Market Research Purchaser2
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