Northgate Appliance Customer Satisfaction Survey (3)
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1. Northgate Appliance Customer Satisfaction Survey
Please tell us how we did! We appriciate your feedback!
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1
. Please tell us about yourself
Please tell us about yourself
Name
Phone Number
Address
E-mail Address
Can we add you to our e-mail promotions list? (Y/N) (For our use only, we will not distribute your e-mail address)
2
. What were the approximate dates of your purchase and delivery?
MM
DD
YYYY
Date of Purchase
What were the approximate dates of your purchase and delivery? Date of Purchase Month
/
Day
/
Year
Date of Delivery
Date of Delivery Month
/
Day
/
Year
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3
. What did you purchase from Northgate?
What did you purchase from Northgate?
Refrigerator
Range
Dishwasher
Microwave
Washer
Dryer
Vent Hood
Dehumidifier
Other
4
. How would you rate our showroom atmosphere?
How would you rate our showroom atmosphere?
Excellent
Good
Average
Below Average
Poor
Does Not Apply
Comments
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5
. How courteous and professional was your sales person?
How courteous and professional was your sales person?
Excellent
Good
Average
Below Average
Poor
Does Not Apply
Comments
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6
. How helpful and knowledgeable was your salesperson?
How helpful and knowledgeable was your salesperson?
Excellent
Good
Average
Below Average
Poor
Does Not Apply
Comments
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7
. Were you offered an extended warranty?
Were you offered an extended warranty?
Yes
No
Does Not Apply
Comments
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8
. How courteous and professional was the delivery crew?
How courteous and professional was the delivery crew?
Excellent
Good
Average
Below Average
Poor
Does Not Apply
Comments
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9
. How helpful and knowledgeable was the delivery crew?
How helpful and knowledgeable was the delivery crew?
Excellent
Good
Average
Below Average
Poor
Does Not Apply
Comments
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10
.
Thanks for taking our survey! If you have a coupon, your code is "NGTHANKS"
Please rate your overall satisfaction with Northgate.
Thanks for taking our survey! If you have a coupon, your code is "NGTHANKS" Please rate your overall satisfaction with Northgate.
Excellent
Good
Average
Below Average
Poor
Please feel free to tell us how we did! Does someone deserve positive recognition? Is there something we can do to serve you better? Would you recommend us to your friends and family?
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