Air Service Task Force Survey 2011

The following survey is conducted by the Air Service Task Force (ASTF), a regional advocacy group that advocates for and promotes service at the Pellston Regional Airport. The ASTF is comprised of the chambers of commerce of:
St Ignace
Mackinac Island
Mackinaw City
Cheboygan
Indian River
Harbor Springs
Petoskey

Please take a brief moment to answer the following questions. The survey consists of 14 brief questions and should take no longer than five-minutes to complete.

Question Title

* 1. Please check all that apply:

I am a resident of the northern Michigan region

I am a business owner in the northern Michigan region

I am an employee of a business in the northern Michigan region

I have a second-home that I regularly visit in the northern Michigan region

I am a tourist who visits the region

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* 2. I live in:

Antrim County

Charlevoix County

Cheboygan County

Emmet County

Mackinac County

Otsego County

Other (please specify)

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* 3. My business or place of employment is in:

Antrim County

Charlevoix County

Cheboygan County

Emmet County

Mackinac County

Otsego County

Other (please specify)

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* 4. Why do you fly?

Strictly business

Mostly business and some pleasure

Equal mix of business and pleasure

Mostly pleasure and some business

Strictly pleasure

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* 5. How often do you fly?

Never

Rarely

1-4 times/year

5-10 times/year

11-20 times/year

21 or more times/year

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* 6. How often do you fly into or out of Pellston Regional Airport?

Never

Rarely

1-4 times/year

5-10 times/year

11-20 times/year

21 or more times/year

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* 7. When you don't fly into or out of the Pellston Regional Airport, what other airports do you use? (Please check all that apply)

Traverse City

Flint

Lansing

Grand Rapids

Detroit Metro

Chicago O'Hare

Chicago Midway

Other (please specify)

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* 8. When you fly from an airport other than the Pellston Regional Airport, what factors influence that decision? (Please check all that apply)

Don't think of Pellston

Quality of local service

Ticket prices

Airline schedule

Airline rewards

Reliability of flights

Safety

Comfort

Parking

Airport location

Airline choices

Airport amenities (restaurant, shuttle services, car rentals)

Airport terminal

Other (please specify)

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* 9. Please rate the following choices on their level of importance when choosing an airport.

	1 - Not important, has no influence on my decision	2 - Not too important, may have some influence on my decision	3 - Important and weighs into my decision	4 - Very important and has a major influence on my decision
Quality of Local Service	Quality of Local Service 1 - Not important, has no influence on my decision	Quality of Local Service 2 - Not too important, may have some influence on my decision	Quality of Local Service 3 - Important and weighs into my decision	Quality of Local Service 4 - Very important and has a major influence on my decision
Ticket Prices	Ticket Prices 1 - Not important, has no influence on my decision	Ticket Prices 2 - Not too important, may have some influence on my decision	Ticket Prices 3 - Important and weighs into my decision	Ticket Prices 4 - Very important and has a major influence on my decision
Airline Schedule	Airline Schedule 1 - Not important, has no influence on my decision	Airline Schedule 2 - Not too important, may have some influence on my decision	Airline Schedule 3 - Important and weighs into my decision	Airline Schedule 4 - Very important and has a major influence on my decision
Reliability of Flights	Reliability of Flights 1 - Not important, has no influence on my decision	Reliability of Flights 2 - Not too important, may have some influence on my decision	Reliability of Flights 3 - Important and weighs into my decision	Reliability of Flights 4 - Very important and has a major influence on my decision
Safety	Safety 1 - Not important, has no influence on my decision	Safety 2 - Not too important, may have some influence on my decision	Safety 3 - Important and weighs into my decision	Safety 4 - Very important and has a major influence on my decision
Parking	Parking 1 - Not important, has no influence on my decision	Parking 2 - Not too important, may have some influence on my decision	Parking 3 - Important and weighs into my decision	Parking 4 - Very important and has a major influence on my decision
Convenience	Convenience 1 - Not important, has no influence on my decision	Convenience 2 - Not too important, may have some influence on my decision	Convenience 3 - Important and weighs into my decision	Convenience 4 - Very important and has a major influence on my decision
Airport Location	Airport Location 1 - Not important, has no influence on my decision	Airport Location 2 - Not too important, may have some influence on my decision	Airport Location 3 - Important and weighs into my decision	Airport Location 4 - Very important and has a major influence on my decision
Airline Choices	Airline Choices 1 - Not important, has no influence on my decision	Airline Choices 2 - Not too important, may have some influence on my decision	Airline Choices 3 - Important and weighs into my decision	Airline Choices 4 - Very important and has a major influence on my decision
Airport Amenities	Airport Amenities 1 - Not important, has no influence on my decision	Airport Amenities 2 - Not too important, may have some influence on my decision	Airport Amenities 3 - Important and weighs into my decision	Airport Amenities 4 - Very important and has a major influence on my decision
Airport Terminal	Airport Terminal 1 - Not important, has no influence on my decision	Airport Terminal 2 - Not too important, may have some influence on my decision	Airport Terminal 3 - Important and weighs into my decision	Airport Terminal 4 - Very important and has a major influence on my decision

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* 10. Please rate the following qualities of the Pellston Regional Airport on a scale of 1-4.

	1 - Awful, Reason to fly to/from another airport	2 - Poor, Makes me consider flying to/from another airport	3 - Good, Makes me consider flying to/from Pellston Regional Airport	4 - Excellent, Reason to fly to/from Pellston Regional Airport
Quality of Local Service	Quality of Local Service 1 - Awful, Reason to fly to/from another airport	Quality of Local Service 2 - Poor, Makes me consider flying to/from another airport	Quality of Local Service 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Quality of Local Service 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Ticket Prices	Ticket Prices 1 - Awful, Reason to fly to/from another airport	Ticket Prices 2 - Poor, Makes me consider flying to/from another airport	Ticket Prices 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Ticket Prices 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Airline Schedule	Airline Schedule 1 - Awful, Reason to fly to/from another airport	Airline Schedule 2 - Poor, Makes me consider flying to/from another airport	Airline Schedule 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Airline Schedule 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Reliability of Flights	Reliability of Flights 1 - Awful, Reason to fly to/from another airport	Reliability of Flights 2 - Poor, Makes me consider flying to/from another airport	Reliability of Flights 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Reliability of Flights 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Safety	Safety 1 - Awful, Reason to fly to/from another airport	Safety 2 - Poor, Makes me consider flying to/from another airport	Safety 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Safety 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Parking	Parking 1 - Awful, Reason to fly to/from another airport	Parking 2 - Poor, Makes me consider flying to/from another airport	Parking 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Parking 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Convenience	Convenience 1 - Awful, Reason to fly to/from another airport	Convenience 2 - Poor, Makes me consider flying to/from another airport	Convenience 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Convenience 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Airport Location	Airport Location 1 - Awful, Reason to fly to/from another airport	Airport Location 2 - Poor, Makes me consider flying to/from another airport	Airport Location 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Airport Location 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Airline Choices	Airline Choices 1 - Awful, Reason to fly to/from another airport	Airline Choices 2 - Poor, Makes me consider flying to/from another airport	Airline Choices 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Airline Choices 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Airport Amenities	Airport Amenities 1 - Awful, Reason to fly to/from another airport	Airport Amenities 2 - Poor, Makes me consider flying to/from another airport	Airport Amenities 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Airport Amenities 4 - Excellent, Reason to fly to/from Pellston Regional Airport
Airport Terminal	Airport Terminal 1 - Awful, Reason to fly to/from another airport	Airport Terminal 2 - Poor, Makes me consider flying to/from another airport	Airport Terminal 3 - Good, Makes me consider flying to/from Pellston Regional Airport	Airport Terminal 4 - Excellent, Reason to fly to/from Pellston Regional Airport

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* 11. If we could develop regular, direct flights to a specific location, which location would you prefer? (Check your top two)

Chicago

Cincinnati

Cleveland

Indianapolis

Milwaukee

Minneapolis

Pontiac, MI

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* 12. If you could access direct air service to your desired destination, how far would you be willing to drive to an airport for that access?

50-miles or less

51-100 miles

101-150 miles

151 or more miles

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* 13. If you have a statement you wish to share about local air service, either positive or negative, please do share. Please know your comments may be shared with local, state, or federal officials:

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* 14. If we use your statement above, may we attribute your name/business to the statement?

Yes, Name/Business: