Spay/Neuter Survey

	Strongly Agree	Somewhat Agree	Neither Agree or Disagree	Somewhat Disagree	Strongly Disagree
Scheduling an appointment was easy	Scheduling an appointment was easy Strongly Agree	Scheduling an appointment was easy Somewhat Agree	Scheduling an appointment was easy Neither Agree or Disagree	Scheduling an appointment was easy Somewhat Disagree	Scheduling an appointment was easy Strongly Disagree
The staff answering the phone was professional, courteous and helpful	The staff answering the phone was professional, courteous and helpful Strongly Agree	The staff answering the phone was professional, courteous and helpful Somewhat Agree	The staff answering the phone was professional, courteous and helpful Neither Agree or Disagree	The staff answering the phone was professional, courteous and helpful Somewhat Disagree	The staff answering the phone was professional, courteous and helpful Strongly Disagree

Strongly Agree

Somewhat Agree

Neither Agree or Disagree

Somewhat Disagree

Strongly Disagree

Scheduling an appointment was easy

Scheduling an appointment was easy Strongly Agree

Scheduling an appointment was easy Somewhat Agree

Scheduling an appointment was easy Neither Agree or Disagree

Scheduling an appointment was easy Somewhat Disagree

Scheduling an appointment was easy Strongly Disagree

The staff answering the phone was professional, courteous and helpful

The staff answering the phone was professional, courteous and helpful Strongly Agree

The staff answering the phone was professional, courteous and helpful Somewhat Agree

The staff answering the phone was professional, courteous and helpful Neither Agree or Disagree

The staff answering the phone was professional, courteous and helpful Somewhat Disagree

The staff answering the phone was professional, courteous and helpful Strongly Disagree

	Strongly Agree	Somewhat Agree	Neither Agree or Disagree	Somewhat Disagree	Strongly Disagree
I felt acknowledged and appreciated when I arrived.	I felt acknowledged and appreciated when I arrived. Strongly Agree	I felt acknowledged and appreciated when I arrived. Somewhat Agree	I felt acknowledged and appreciated when I arrived. Neither Agree or Disagree	I felt acknowledged and appreciated when I arrived. Somewhat Disagree	I felt acknowledged and appreciated when I arrived. Strongly Disagree
Staff was professional, courteous, and helpful.	Staff was professional, courteous, and helpful. Strongly Agree	Staff was professional, courteous, and helpful. Somewhat Agree	Staff was professional, courteous, and helpful. Neither Agree or Disagree	Staff was professional, courteous, and helpful. Somewhat Disagree	Staff was professional, courteous, and helpful. Strongly Disagree
The wait time to be helped met my expectations.	The wait time to be helped met my expectations. Strongly Agree	The wait time to be helped met my expectations. Somewhat Agree	The wait time to be helped met my expectations. Neither Agree or Disagree	The wait time to be helped met my expectations. Somewhat Disagree	The wait time to be helped met my expectations. Strongly Disagree
I received clear explanations on monitoring my pet following surgery.	I received clear explanations on monitoring my pet following surgery. Strongly Agree	I received clear explanations on monitoring my pet following surgery. Somewhat Agree	I received clear explanations on monitoring my pet following surgery. Neither Agree or Disagree	I received clear explanations on monitoring my pet following surgery. Somewhat Disagree	I received clear explanations on monitoring my pet following surgery. Strongly Disagree

Strongly Agree

Somewhat Agree

Neither Agree or Disagree

Somewhat Disagree

Strongly Disagree

I felt acknowledged and appreciated when I arrived.

I felt acknowledged and appreciated when I arrived. Strongly Agree

I felt acknowledged and appreciated when I arrived. Somewhat Agree

I felt acknowledged and appreciated when I arrived. Neither Agree or Disagree

I felt acknowledged and appreciated when I arrived. Somewhat Disagree

I felt acknowledged and appreciated when I arrived. Strongly Disagree

Staff was professional, courteous, and helpful.

Staff was professional, courteous, and helpful. Strongly Agree

Staff was professional, courteous, and helpful. Somewhat Agree

Staff was professional, courteous, and helpful. Neither Agree or Disagree

Staff was professional, courteous, and helpful. Somewhat Disagree

Staff was professional, courteous, and helpful. Strongly Disagree

The wait time to be helped met my expectations.

The wait time to be helped met my expectations. Strongly Agree

The wait time to be helped met my expectations. Somewhat Agree

The wait time to be helped met my expectations. Neither Agree or Disagree

The wait time to be helped met my expectations. Somewhat Disagree

The wait time to be helped met my expectations. Strongly Disagree

I received clear explanations on monitoring my pet following surgery.

I received clear explanations on monitoring my pet following surgery. Strongly Agree

I received clear explanations on monitoring my pet following surgery. Somewhat Agree

I received clear explanations on monitoring my pet following surgery. Neither Agree or Disagree

I received clear explanations on monitoring my pet following surgery. Somewhat Disagree

I received clear explanations on monitoring my pet following surgery. Strongly Disagree

	Strongly Agree	Somewhat Agree	Neither Agree or Disagree	Somewhat Disagree	Strongly Disagree
I will recommend others to Great Plains SPCA.	I will recommend others to Great Plains SPCA. Strongly Agree	I will recommend others to Great Plains SPCA. Somewhat Agree	I will recommend others to Great Plains SPCA. Neither Agree or Disagree	I will recommend others to Great Plains SPCA. Somewhat Disagree	I will recommend others to Great Plains SPCA. Strongly Disagree
I felt valued as a customer of Great Plains SPCA.	I felt valued as a customer of Great Plains SPCA. Strongly Agree	I felt valued as a customer of Great Plains SPCA. Somewhat Agree	I felt valued as a customer of Great Plains SPCA. Neither Agree or Disagree	I felt valued as a customer of Great Plains SPCA. Somewhat Disagree	I felt valued as a customer of Great Plains SPCA. Strongly Disagree
I would return to Great Plains SPCA in the future.	I would return to Great Plains SPCA in the future. Strongly Agree	I would return to Great Plains SPCA in the future. Somewhat Agree	I would return to Great Plains SPCA in the future. Neither Agree or Disagree	I would return to Great Plains SPCA in the future. Somewhat Disagree	I would return to Great Plains SPCA in the future. Strongly Disagree
I felt my needs and expectations were met.	I felt my needs and expectations were met. Strongly Agree	I felt my needs and expectations were met. Somewhat Agree	I felt my needs and expectations were met. Neither Agree or Disagree	I felt my needs and expectations were met. Somewhat Disagree	I felt my needs and expectations were met. Strongly Disagree

Strongly Agree

Somewhat Agree

Neither Agree or Disagree

Somewhat Disagree

Strongly Disagree

I will recommend others to Great Plains SPCA.

I will recommend others to Great Plains SPCA. Strongly Agree

I will recommend others to Great Plains SPCA. Somewhat Agree

I will recommend others to Great Plains SPCA. Neither Agree or Disagree

I will recommend others to Great Plains SPCA. Somewhat Disagree

I will recommend others to Great Plains SPCA. Strongly Disagree

I felt valued as a customer of Great Plains SPCA.

I felt valued as a customer of Great Plains SPCA. Strongly Agree

I felt valued as a customer of Great Plains SPCA. Somewhat Agree

I felt valued as a customer of Great Plains SPCA. Neither Agree or Disagree

I felt valued as a customer of Great Plains SPCA. Somewhat Disagree

I felt valued as a customer of Great Plains SPCA. Strongly Disagree

I would return to Great Plains SPCA in the future.

I would return to Great Plains SPCA in the future. Strongly Agree

I would return to Great Plains SPCA in the future. Somewhat Agree

I would return to Great Plains SPCA in the future. Neither Agree or Disagree

I would return to Great Plains SPCA in the future. Somewhat Disagree

I would return to Great Plains SPCA in the future. Strongly Disagree

I felt my needs and expectations were met.

I felt my needs and expectations were met. Strongly Agree

I felt my needs and expectations were met. Somewhat Agree

I felt my needs and expectations were met. Neither Agree or Disagree

I felt my needs and expectations were met. Somewhat Disagree

I felt my needs and expectations were met. Strongly Disagree

Adoptions

Volunteering

Veterinary Care

Fostering

Donations

TNR (Trap, Neuter, Release)

HERO (Humane Education Resource Officer)

SASSY (Saving Animals by Supportive Seniors and others Young at heart)

Behavior and Training Services

Spay/Neuter Survey

Thank you for choosing Great Plains SPCA!

Question Title

* 1. Before my visit to Great Plains SPCA:

Question Title

* 2. During my visit to Great Plains SPCA:

Question Title

* 3. Following my visit to Great Plains SPCA:

Question Title

* 4. Are there any changes you would make to improve the services we offer?

Question Title

* 5. Please indicate any areas of interest in which you'd like more information about Great Plains SPCA.

Question Title

* 6. How did you hear about Great Plains SPCA?

Question Title

* 7. What is your first and last name?

Question Title

* 8. What is your email address?