Thank you for choosing Great Plains SPCA!

Thank you for taking the time to fill out this important survey. We welcome your input and recommendations to improve our services. At Great Plains SPCA, we want your visit to exceed expectations!

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* 1. Before my visit to Great Plains SPCA:

  Strongly Agree Somewhat Agree Neither Agree or Disagree Somewhat Disagree Strongly Disagree
Scheduling an appointment was easy
The staff answering the phone was professional, courteous and helpful

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* 2. I brought my pet in for this type of service

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* 3. During my visit to Great Plains SPCA:

  Strongly Agree Somewhat Agree Neither Agree or Disagree Somewhat Disagree Strongly Disagree
I felt acknowledged and appreciated when I arrived.
Staff was professional, courteous, and helpful.
The wait time to be helped met my expectations.
The veterinarian took the time to answer my questions.
I felt my pet received a high quality of care.
I understood my charges for services and meds

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* 4. Following my visit to Great Plains SPCA:

  Strongly Agree Somewhat Agree Neither Agree or Disagree Somewhat Disagree Strongly Disagree
I will recommend others to Great Plains SPCA.
I felt valued as a customer of Great Plains SPCA.
I would return to Great Plains SPCA in the future.
I felt my needs and expectations were met.

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* 5. Are there any changes you would make to improve the services we offer?

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* 6. How did you hear about Great Plains SPCA?

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* 7. What is your first and last name?

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* 8. What is your email address?

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