MAILwaukee Service Questionaire Survey

1. MAILwaukee Mailing & Shipping System's Customer Satisfaction Survey

MAILwaukee Mailing & Shipping System's Customer Satisfaction Survey

At MAILwaukee Mailing, we are committed to our customers. That’s why we’re asking for your feedback about your recent experience with us. Please take just few moments to answer a few quick questions about your experience, so that we may continue to meet your highest expectations.

Thank you for spending your valuable time giving us this important information to help us maintain your complete satisfaction.

We genuinely appreciate your business!

1. Please use the drop down menu for the following Question

	Receptionist
Select the Service Dispatcher or Administrator that you spoke with	Please use the drop down menu for the following Question Select the Service Dispatcher or Administrator that you spoke with Receptionist

*
2. Phone Support

	Dissatisfied	Below Average	Average	Satisfied	Very Satisfied	N/A
The length of your hold time?	*Phone Support The length of your hold time? Dissatisfied	The length of your hold time? Below Average	The length of your hold time? Average	The length of your hold time? Satisfied	The length of your hold time? Very Satisfied	The length of your hold time? N/A
The courtesy and professionalism of the agent who answered the telephone?	The courtesy and professionalism of the agent who answered the telephone? Dissatisfied	The courtesy and professionalism of the agent who answered the telephone? Below Average	The courtesy and professionalism of the agent who answered the telephone? Average	The courtesy and professionalism of the agent who answered the telephone? Satisfied	The courtesy and professionalism of the agent who answered the telephone? Very Satisfied	The courtesy and professionalism of the agent who answered the telephone? N/A
The answering agent’s ability to help you with your problem?	The answering agent’s ability to help you with your problem? Dissatisfied	The answering agent’s ability to help you with your problem? Below Average	The answering agent’s ability to help you with your problem? Average	The answering agent’s ability to help you with your problem? Satisfied	The answering agent’s ability to help you with your problem? Very Satisfied	The answering agent’s ability to help you with your problem? N/A
Did we address all of your concerns during the call?	Did we address all of your concerns during the call? Dissatisfied	Did we address all of your concerns during the call? Below Average	Did we address all of your concerns during the call? Average	Did we address all of your concerns during the call? Satisfied	Did we address all of your concerns during the call? Very Satisfied	Did we address all of your concerns during the call? N/A
The length of time it took someone to return your call (if applicable), or a service tech to be at your location?	The length of time it took someone to return your call (if applicable), or a service tech to be at your location? Dissatisfied	The length of time it took someone to return your call (if applicable), or a service tech to be at your location? Below Average	The length of time it took someone to return your call (if applicable), or a service tech to be at your location? Average	The length of time it took someone to return your call (if applicable), or a service tech to be at your location? Satisfied	The length of time it took someone to return your call (if applicable), or a service tech to be at your location? Very Satisfied	The length of time it took someone to return your call (if applicable), or a service tech to be at your location? N/A

3. Please select the phone number you called into.

	Phone Numbers
(262) 789-9181	*Please select the phone number you called into. (262) 789-9181 Phone Numbers
(800) 337-0118	(800) 337-0118 Phone Numbers
(262) 432-2200	(262) 432-2200 Phone Numbers

MAILwaukee Service QuestionaireExit this survey

1. MAILwaukee Mailing & Shipping System's Customer Satisfaction Survey

1. Please use the drop down menu for the following Question

*2. Phone Support

3. Please select the phone number you called into.

MAILwaukee Service Questionaire
Exit this survey

*
2. Phone Support