Customer Satisfaction Survey
 

CONSULTATION WITH NON-METROPOLITAN OFFICIALS IN THE TRANSPORTATION PLANNING PROCESS

 
SAFETEA-LU legislation provides for States to consult with and consider the concerns of non-metropolitan officials when making transportation decisions in their Statewide Transportation Planning and Programming processes. The law requires States to document their non-metropolitan local officials’ consultation process. These processes provide for the participation of non-metropolitan local officials in a statewide transportation planning and programming process, and that it is separate and discrete from the public involvement process.

At least every five years (as of February 24, 2006), States are required to review and solicit comments from non-metropolitan local officials and other interested parties regarding the effectiveness of the consultation process. This survey will be used as a tool to measure the effectiveness and overall satisfaction of rural officials in planning and programming transportation improvements in rural areas.

Your in put is very important. Please take a moment to complete the eight-question survey. Rate each statement according to how effective you think the process is. Thank you for your consideration.

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1. Please identify which best describes how you are involved in transportation planning decisions.

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2. The current process for engaging rural, non-metropolitan officials in the development of the Statewide Multimodal Plan involves input from the 10 Council of Governments, a resource committee comprised of federal, state, regional, and local transportation agencies/organizations, state and regional economic development agencies, chambers of commerce, and numerous special interest groups. The current process allows an opportunity for you to provide input and direction in determining long range transportation priorities for the state.

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3. The current process of long range planning, administered by the COG, allows an opportunity for you to provide input and direction in determining the future transportation projects for your region.

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4. The current process of prioritizing projects allows for an equitable and comprehensive evaluation of project priorities.

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5. The Statewide Transportation Improvement Plan (STIP) lists specific transportation projects scheduled during a six-year period for the entire state. The current process of programming the STIP, administered by the COG and SCDOT, allow an opportunity for you to provide input and direction in determining the projects that are programmed for design, right-of-way, and construction for your region.

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6. I am satisfied with the approach of utilizing the COG as a clearinghouse for rural transportation decision-making.

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7. I am satisfied with the level of planning and engineering assistance the SCDOT provides to support the rural transportation planning and programming efforts of the COG.

8. Please list any recommendations or suggestions that you feel would improve the current rural transportation planning process, consultation procedures, and public involvement practices currently in place.