Mariners Point SurveyMariners Point Survey

In our constant pursuit to improve our facility and the golf experience for you, we would very much appreciate it if you took a few minutes to fill out this survey. By knowing a little more about you and your suggestions, we can strive to make Mariners Point a better place to play and enjoy the great game of golf. Thanks so much!

Mariners Point thanks you in advance for your time and effort in filling out this survey and as a token of appreciation you will receive an email with a pincode redeemable for a bucket of 35 range balls. Carefully type your email address where requested at the end of this survey.

1. Tell us about yourself!

	Gender	Age	Handicap index	How often do you visit Mariners Point each month?
Pick one	Tell us about yourself! Pick one Gender	Age	Handicap index	How often do you visit Mariners Point each month?

2. Why do you most often visit Mariners Point?

Why do you most often visit Mariners Point? Range ball practice

Play nine holes of golf

Practice putting

Practice short game

All

3. What time of day do you most often visit?

What time of day do you most often visit? Morning

Lunchtime

Afternoon

Evening

Depends

4. Please rate the following aspects of our facility.

	Excellent	Good	Adequate	Poor	Unacceptable	N/A
Understanding your golfing needs	*Please rate the following aspects of our facility. Understanding your golfing needs Excellent	Understanding your golfing needs Good	Understanding your golfing needs Adequate	Understanding your golfing needs Poor	Understanding your golfing needs Unacceptable	Understanding your golfing needs N/A
Providing golf facilities and services	Providing golf facilities and services Excellent	Providing golf facilities and services Good	Providing golf facilities and services Adequate	Providing golf facilities and services Poor	Providing golf facilities and services Unacceptable	Providing golf facilities and services N/A
Providing value for money	Providing value for money Excellent	Providing value for money Good	Providing value for money Adequate	Providing value for money Poor	Providing value for money Unacceptable	Providing value for money N/A
Providing golf instruction	Providing golf instruction Excellent	Providing golf instruction Good	Providing golf instruction Adequate	Providing golf instruction Poor	Providing golf instruction Unacceptable	Providing golf instruction N/A
Providing junior programs	Providing junior programs Excellent	Providing junior programs Good	Providing junior programs Adequate	Providing junior programs Poor	Providing junior programs Unacceptable	Providing junior programs N/A
Responsive customer service	Responsive customer service Excellent	Responsive customer service Good	Responsive customer service Adequate	Responsive customer service Poor	Responsive customer service Unacceptable	Responsive customer service N/A

Other (please specify)

5. Do you have a range card?

Do you have a range card? Yes

6. How would you rate the quality of your experience on the driving range?

	Excellent	Good	Fair	Poor	N/A
Quality of range balls	*How would you rate the quality of your experience on the driving range? Quality of range balls Excellent	Quality of range balls Good	Quality of range balls Fair	Quality of range balls Poor	Quality of range balls N/A
Quality of mats	Quality of mats Excellent	Quality of mats Good	Quality of mats Fair	Quality of mats Poor	Quality of mats N/A
Power Tees	Power Tees Excellent	Power Tees Good	Power Tees Fair	Power Tees Poor	Power Tees N/A
Landing areas and targets	Landing areas and targets Excellent	Landing areas and targets Good	Landing areas and targets Fair	Landing areas and targets Poor	Landing areas and targets N/A
Value for price of buckets	Value for price of buckets Excellent	Value for price of buckets Good	Value for price of buckets Fair	Value for price of buckets Poor	Value for price of buckets N/A
Optional grass tee stalls	Optional grass tee stalls Excellent	Optional grass tee stalls Good	Optional grass tee stalls Fair	Optional grass tee stalls Poor	Optional grass tee stalls N/A

Other (please specify)

7. How would you rate your experience on the nine hole golf course?

	Excellent	Good	Fair	Poor	N/A
Condition of tees	*How would you rate your experience on the nine hole golf course? Condition of tees Excellent	Condition of tees Good	Condition of tees Fair	Condition of tees Poor	Condition of tees N/A
Condition of fairways	Condition of fairways Excellent	Condition of fairways Good	Condition of fairways Fair	Condition of fairways Poor	Condition of fairways N/A
Condition of greens	Condition of greens Excellent	Condition of greens Good	Condition of greens Fair	Condition of greens Poor	Condition of greens N/A
Speed of play	Speed of play Excellent	Speed of play Good	Speed of play Fair	Speed of play Poor	Speed of play N/A
Value for price	Value for price Excellent	Value for price Good	Value for price Fair	Value for price Poor	Value for price N/A

Other (please specify)

8. How would you rate your experience on short game practice area?

	Excellent	Good	Fair	Poor	N/A
Variety of practice areas	*How would you rate your experience on short game practice area? Variety of practice areas Excellent	Variety of practice areas Good	Variety of practice areas Fair	Variety of practice areas Poor	Variety of practice areas N/A
Condition of practice areas	Condition of practice areas Excellent	Condition of practice areas Good	Condition of practice areas Fair	Condition of practice areas Poor	Condition of practice areas N/A
Value for price	Value for price Excellent	Value for price Good	Value for price Fair	Value for price Poor	Value for price N/A

Other (please specify)

9. How would you rank the customer service in the Pro Shop?

	Excellent	Good	Fair	Poor	N/A
Friendly greeting	*How would you rank the customer service in the Pro Shop? Friendly greeting Excellent	Friendly greeting Good	Friendly greeting Fair	Friendly greeting Poor	Friendly greeting N/A
Prompt service	Prompt service Excellent	Prompt service Good	Prompt service Fair	Prompt service Poor	Prompt service N/A
Knowledgable and accurate service	Knowledgable and accurate service Excellent	Knowledgable and accurate service Good	Knowledgable and accurate service Fair	Knowledgable and accurate service Poor	Knowledgable and accurate service N/A
Signage and information	Signage and information Excellent	Signage and information Good	Signage and information Fair	Signage and information Poor	Signage and information N/A

Other (please specify)

10. How would you rank the golf instruction at Mariners Point?

	Excellent	Good	Fair	Poor	N/A
Quality of instruction	*How would you rank the golf instruction at Mariners Point? Quality of instruction Excellent	Quality of instruction Good	Quality of instruction Fair	Quality of instruction Poor	Quality of instruction N/A
Variety of instructional formats (private, group)	Variety of instructional formats (private, group) Excellent	Variety of instructional formats (private, group) Good	Variety of instructional formats (private, group) Fair	Variety of instructional formats (private, group) Poor	Variety of instructional formats (private, group) N/A
Quality of junior golf program	Quality of junior golf program Excellent	Quality of junior golf program Good	Quality of junior golf program Fair	Quality of junior golf program Poor	Quality of junior golf program N/A
Pricing of golf instruction	Pricing of golf instruction Excellent	Pricing of golf instruction Good	Pricing of golf instruction Fair	Pricing of golf instruction Poor	Pricing of golf instruction N/A
Ease of scheduling	Ease of scheduling Excellent	Ease of scheduling Good	Ease of scheduling Fair	Ease of scheduling Poor	Ease of scheduling N/A

Other (please specify)

11. Do you patronize the bar?

Do you patronize the bar? Yes

12. How would you rank the bar at Mariners Point?

	Excellent	Good	Fair	Poor	N/A
Customer Service	*How would you rank the bar at Mariners Point? Customer Service Excellent	Customer Service Good	Customer Service Fair	Customer Service Poor	Customer Service N/A
Quality of beverages and snacks	Quality of beverages and snacks Excellent	Quality of beverages and snacks Good	Quality of beverages and snacks Fair	Quality of beverages and snacks Poor	Quality of beverages and snacks N/A
Value for price	Value for price Excellent	Value for price Good	Value for price Fair	Value for price Poor	Value for price N/A
Cleanliness	Cleanliness Excellent	Cleanliness Good	Cleanliness Fair	Cleanliness Poor	Cleanliness N/A

Other (please specify)

13. We would welcome your suggestions for improvements or other comments.

We would welcome your suggestions for improvements or other comments.

14. If you would like to receive a pincode redeemable at our rangeball machines for a free bucket of 35 range balls as our "thank you" for filling out this survey, and if you would like to receive occasional special offers from Mariners Point, please let us know your email address by typing it carefully below.

Mariners Point thanks you for your time and effort in filling out this survey!

If you would like to receive a pincode redeemable at our rangeball machines for a free bucket of 35 range balls as our "thank you" for filling out this survey, and if you would like to receive occasional special offers from Mariners Point, please let us know your email address by typing it carefully below. Mariners Point thanks you for your time and effort in filling out this survey!

Mariners Point Survey

1. How Are We Doing?