Patient Satisfaction
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1
. What do you think of the hours that the surgery is open for appointments?
What do you think of the hours that the surgery is open for appointments?
Excellent
Good
Fair
Poor
Other (please specify)
2
. What additional hours would you like the practice to be open for appointments?
What additional hours would you like the practice to be open for appointments?
Early Mornings
Lunchtimes
Evenings
Weekends
3
. Last time that you booked an appointment were you able to see a Doctor or Nurse within 24hours?
Last time that you booked an appointment were you able to see a Doctor or Nurse within 24hours?
Yes
No
4
. How easy do you find it to contact the surgery by phone?
How easy do you find it to contact the surgery by phone?
Easy
Quite difficult
Very difficult
Other (please specify)
*
5
. How do you feel that you are treated by the reception staff?
How do you feel that you are treated by the reception staff?
*
6
. How do you feel that you are treated by the Doctors?
How do you feel that you are treated by the Doctors?
*
7
. How do you feel that you are treated by the nurses?
How do you feel that you are treated by the nurses?
8
. What do you use the practice website for?
What do you use the practice website for?
Information
Contacting the practice
Ordering prescriptions
9
. Would you like to be able to book / cancel appointments via the website?
Would you like to be able to book / cancel appointments via the website?
Yes
No
10
. Would you be interested in joining or finding out more informaiton about our Patient Participation Group?
Would you be interested in joining or finding out more informaiton about our Patient Participation Group?
Yes
No
If Yes please leave email address
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