Briants of Risborough Ltd - Valued Customer Feedback

 

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1. Is Briants of Risborough your first choice for all your garden machinery, forestry equipment and fencing supply needs?

Is Briants of Risborough your first choice for all your garden machinery, forestry equipment and fencing supply needs?   Yes, first choice every time Yes, first choice nearly all the time Yes, first choice most of the time Yes, first choice some of the time Yes, first choice occasionally

Other (please specify)

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2. What do you think are our key strengths as a company?

What do you think are our key strengths as a company?   The quality products we have for sale The range of products we sell The competitive prices we offer The service and repair capability we have in-store The friendly professional advice we give All of these None of these

Other (please specify)

3. Compared to our competitors, is our product quality better, worse, or about the same?

Compared to our competitors, is our product quality better, worse, or about the same?   Much better Somewhat better Slightly better About the same Slightly worse Somewhat worse Much worse

4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?   Much more reasonable Somewhat more reasonable Slightly more reasonable About as reasonable Slightly less reasonable Somewhat less reasonable Much less reasonable

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5. How would you rate Briants of Risborough's customer service level?

How would you rate Briants of Risborough's customer service level?   Excellent Very Good Good Average Poor

Other (please specify)

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6. Overall, are you satisfied with your shopping experience with Briants of Risborough?

Overall, are you satisfied with your shopping experience with Briants of Risborough?   Extremely satisfied Very satisfied Moderately satisfied Slightly satisfied Not at all satisfied

Other (please specify)

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7. Would you recommend Briants of Risborough to friends, family, work colleagues?

Would you recommend Briants of Risborough to friends, family, work colleagues?   Yes, without hesitation Yes, on nearly every occasion Yes, on most occasions Yes, on some occasions Yes, on rare occasions No, not at all

Other (please specify)

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8. Can you tell us where you found our telephone number?

Can you tell us where you found our telephone number?

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9. In your opinion, what are the top three things Briants of Risborough could do to create a perfect shopping experience for you with us?

In your opinion, what are the top three things Briants of Risborough could do to create a perfect shopping experience for you with us?

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10. What are the top three magazines you regularly read (in print/online) for all your gardening, forestry and fencing needs?

What are the top three magazines you regularly read (in print/online) for all your gardening, forestry and fencing needs?