Information
Information
Your Name(optional):
Company Name:
Please select a FXI location.
Please select a FXI location.
Corprate Center Media, PA
Novi, MI
Eddystone, PA
Acuna, COAH, MX
Albuquerque, NM
Auburn, IN
Cornelius, NC
Compton, CA
Corry, PA
Cuautitlan, EM, MX
Denver, CO
East Rutherford, NJ
Fort Wayne, IN
Houston, TX
Juarez, CH, MX
Kent, WA
Montreal, QC, CA
Morristown, TN
Omaha, NE
Orange, CA
Portland, OR
Saltillo, Coahuila, MX
San Leandro, CA
Santa Teresa, NM
Shanghai, P.R. China
Tupelo, MS
Overall Satisfaction Rating:
Excellent
Above Average
Average
Poor
Unacceptable
N/A
Overall Satisfaction Rating:
*
Overall Satisfaction Rating: Overall Satisfaction Rating: Excellent
Overall Satisfaction Rating: Above Average
Overall Satisfaction Rating: Average
Overall Satisfaction Rating: Poor
Overall Satisfaction Rating: Unacceptable
Overall Satisfaction Rating: N/A
Sales Service
Excellent
Above Average
Average
Poor
Unacceptable
N/A
Responsiveness:
*
Sales Service Responsiveness: Excellent
Responsiveness: Above Average
Responsiveness: Average
Responsiveness: Poor
Responsiveness: Unacceptable
Responsiveness: N/A
Sales person’s knowledge (product, price, market)
Sales person’s knowledge (product, price, market) Excellent
Sales person’s knowledge (product, price, market) Above Average
Sales person’s knowledge (product, price, market) Average
Sales person’s knowledge (product, price, market) Poor
Sales person’s knowledge (product, price, market) Unacceptable
Sales person’s knowledge (product, price, market) N/A
Knowledge of your business:
Knowledge of your business: Excellent
Knowledge of your business: Above Average
Knowledge of your business: Average
Knowledge of your business: Poor
Knowledge of your business: Unacceptable
Knowledge of your business: N/A
Comments for Sales Service:
Does your sales person call you enough?
Does your sales person call you enough?
Yes
No
Manufacturing & Quality:
Excellent
Above Average
Average
Poor
Unacceptable
N/A
On-Time Delivery:
*
Manufacturing & Quality: On-Time Delivery: Excellent
On-Time Delivery: Above Average
On-Time Delivery: Average
On-Time Delivery: Poor
On-Time Delivery: Unacceptable
On-Time Delivery: N/A
Product Quality:
Product Quality: Excellent
Product Quality: Above Average
Product Quality: Average
Product Quality: Poor
Product Quality: Unacceptable
Product Quality: N/A
Product Met Fit, Form & Function Requirements:
Product Met Fit, Form & Function Requirements: Excellent
Product Met Fit, Form & Function Requirements: Above Average
Product Met Fit, Form & Function Requirements: Average
Product Met Fit, Form & Function Requirements: Poor
Product Met Fit, Form & Function Requirements: Unacceptable
Product Met Fit, Form & Function Requirements: N/A
Comments for Manufacturing & Quality:
Customer Service:
Excellent
Above Average
Average
Poor
Unacceptable
N/A
Customer Service:
*
Customer Service: Customer Service: Excellent
Customer Service: Above Average
Customer Service: Average
Customer Service: Poor
Customer Service: Unacceptable
Customer Service: N/A
Comments for Customer Service:
Other Questions:
Excellent
Above Average
Average
Poor
Unacceptable
N/A
How does our quality compare to similar suppliers?
*
Other Questions: How does our quality compare to similar suppliers? Excellent
How does our quality compare to similar suppliers? Above Average
How does our quality compare to similar suppliers? Average
How does our quality compare to similar suppliers? Poor
How does our quality compare to similar suppliers? Unacceptable
How does our quality compare to similar suppliers? N/A
How does our service compare to similar suppliers?
How does our service compare to similar suppliers? Excellent
How does our service compare to similar suppliers? Above Average
How does our service compare to similar suppliers? Average
How does our service compare to similar suppliers? Poor
How does our service compare to similar suppliers? Unacceptable
How does our service compare to similar suppliers? N/A
How do you rate the perception of the product value?
How do you rate the perception of the product value? Excellent
How do you rate the perception of the product value? Above Average
How do you rate the perception of the product value? Average
How do you rate the perception of the product value? Poor
How do you rate the perception of the product value? Unacceptable
How do you rate the perception of the product value? N/A
How do you rate your satisfaction with product price?
How do you rate your satisfaction with product price? Excellent
How do you rate your satisfaction with product price? Above Average
How do you rate your satisfaction with product price? Average
How do you rate your satisfaction with product price? Poor
How do you rate your satisfaction with product price? Unacceptable
How do you rate your satisfaction with product price? N/A
In your opinion what is the most important area that FXI needs to improve to meet your needs and improve as a supplier?
Will you place orders with FXI in the future?
Will you place orders with FXI in the future?
Yes
No
Comments:
Comments:
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