E-Readers Experience
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NOLS Circulating E-Reader Survey
Please answer this survey to give the library feedback on your experience checking out a Nook ereader. Questions with an asterisk (*) are required.
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1
. Why were you interested in checking out a Nook?
Why were you interested in checking out a Nook?
To try using an e-reader for the first time
To try a different brand of e-reader
To practice using Anytime Library
To decide whether to purchase my own e-reader
Other (please specify)
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2
. How long did you have to wait to get the Nook after placing a hold request?
How long did you have to wait to get the Nook after placing a hold request?
I did not have to wait
About a week
About two weeks
About three weeks
About four weeks
Longer than four weeks
3
. Which book or books did you read on the Nook?
Which book or books did you read on the Nook?
4
. List up to three books that you would like to read on a Nook.
List up to three books that you would like to read on a Nook.
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5
. Describe what you liked about the Nook.
Describe what you liked about the Nook.
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6
. Describe what you did not like about the Nook.
Describe what you did not like about the Nook.
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7
. How can the library improve the e-readers program?
How can the library improve the e-readers program?
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8
. If the library were to check out other types of e-readers, what kind would you want to check out?
If the library were to check out other types of e-readers, what kind would you want to check out?
Amazon Kindle
Sony Reader
Apple iPad
Apple iPod
None
Other (please specify)
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9
. How satisfied were you with the library's customer service when you had questions about the Nook?
How satisfied were you with the library's customer service when you had questions about the Nook?
Extremely satisfied
Satisfied
No opinion
Dissatisfied
Extremely dissatisfied
10
. List other comments or suggestions you have about the e-readers program.
List other comments or suggestions you have about the e-readers program.
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